Shine Fernandes, Cluster Assistant Training Manager

Shine Fernandes

Cluster Assistant Training Manager

Marriott International

Location
United Arab Emirates - Dubai
Education
Master's degree, Human Resource Management
Experience
9 years, 10 Months

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Work Experience

Total years of experience :9 years, 10 Months

Cluster Assistant Training Manager at Marriott International
  • United Arab Emirates - Dubai
  • My current job since August 2014

- Handling training needs at three properties in Dubai
- Handling & looking after the overall trainings on property.
- Conducting trainings like In the Beginning (Induction Program), Essential Skills for Supervisors & Manager, InMotion (for supervisors & managers)
- Keeping track & follow up of operation trainings.
- Observing operations and training associates depending of areas of improvement
- Conducting training modules to improve guest satisfaction
- Helping in scheduling inter-department activities and community activities (Spirit to Serve on a monthly basis)
- Incase of external trainings, coordinating for the same.
- Handling the journey of Interns and Management trainees at the property.

Education

Master's degree, Human Resource Management
  • at Goa University
  • June 2009

2 years full time Masters degree in Human Resources management, where apart from the operations of Human Resources subjects covered were - Training and Development, Organizational Development etc. Also taken up a subject on Marketing and Advertising during this period.

Specialties & Skills

Training
Visual Presentations
Associate Development
Customer Relations
Microsoft Office
microsoft office

Languages

English
Expert
Hindi
Expert

Training and Certifications

Train the Trainer (Certificate)
Date Attended:
April 2011
First Aid (Certificate)
Date Attended:
October 2013
Valid Until:
October 2016

Hobbies

  • Singing
    -Sang for various concerts and music CDs in Goa, India -Led a church choir