Shivam Dixit

• Spearhead parts & allied business for the dealership, driving primary and secondary sales targets.
• Manage end-to-end spare parts operations including procurement, stock management, and workshop parts supply.
• Develop and execute strategic plans to grow parts revenue and allied business penetration across the zone.
• Monitor parts inventory, minimise obsolescence, and ensure optimum stock availability at all times.
• Mentor and manage parts team, implementing Daily Work Management (DWM) for performance consistency.
• Build strong relationships with sub-dealers and fleet customers to expand secondary dealer network.
• Prepare and present MIS reports on sales performance, market trends, and competitor activities to management.

• Led spare parts business across primary and secondary dealer networks, consistently achieving monthly and annual targets.
• Formulated growth strategies balancing financial objectives with high customer satisfaction benchmarks.
• Drove secondary parts sales through body shops, independent workshops, and fleet operators.
• Managed distributor performance, resolved supply challenges, and collaborated with OEM area stakeholders.
• Executed dealer manpower development programs including OJT and skill enhancement workshops.
• Conducted competitive analysis and market research to benchmark dealership performance vs. industry peers.
• Managed warehouse operations, CI initiatives, and dealer working capital to optimise efficiency.

• Managed parts operations across group dealership outlets, overseeing multi-location inventory and sales.
• Identified and pursued allied business opportunities, improving accessories and value-added product penetration.
• Coordinated with OEM area teams to align on primary billing targets, schemes, and seasonal promotions.
• Tracked and improved secondary parts sales through proactive dealer network engagement and market visits.
• Streamlined warehouse management processes, reducing stock-outs and improving parts fill rates significantly.

• Handled parts sales, procurement, and customer service for a high-volume Mahindra dealership.
• Achieved consistent monthly billing targets and maintained healthy parts inventory levels.
• Supported secondary network expansion through regular market visits and relationship management.

• Managed parts and workshop operations for a commercial vehicle dealership.
• Coordinated with OEM for timely parts procurement and warranty claim management.