Shivdeep Singh جموال

Training and Development: (Core and key responsibility of mine in HR)

• Coordinating and scheduling External and Internal Training Programs.
• Providing training on existing and new models of Cars of Maruti Suzuki, their different variants, new features, technology used in the engines and their competitors.
• Maintaining Training Records.
• Analysis of Training Feedbacks.
• Conducting exams on the training provided on a particular Model/Variant of the Car.
• Motivational and interpersonal skills training.
• Training on MSSP (Maruti Standard Selling Process).
• Preparing candidates for exams like Sales Captain, Sales Idols and Sales Expert.



Areas of Exposure:

• Analyzing the change requirement and training in the department.
• Analyzing the skills of the employing and deployment
• HR Help Desk and counseling.
• Salary and Compensation.
• Motivational and interpersonal skills training.
• Analyzing latest market trends and tracking competitor’s activities and providing valueable inputs for fine tuning sales strategies.
• Maintaining proper coordination across all departments.
• Independently handling end to end recruitment for a vertical. Sourcing of candidates at various levels (Middle & Senior management) from various sources like Job portals, employee referrals, manpower, consultancies, advertisements, job fairs etc.
• Receipt of requirement of manpower from various department heads.
• Select the appropriate Recruitment process.
• Screening and calling and scheduling interview for candidates.
• Negotiating salary with candidates.

 Committed and result oriented professional with a successful career record of performing senior level roles in relationship management.
 A dynamic self starter with strong analytical and interpersonal skills, with an ability to handle diverse business issues effectively.
 Ability to maintain composure and perform efficiently in various fast paced and pressurized client-facing environments.
 Highly analytical thinker with demonstrated ability to scrutinize technical and financial data.
 An effective manager with the skills necessary to direct, train and motivate staff to its fullest potential. Interfacing with others at all levels to ensure organizational goals are attained.
 Capability to adapt to any environment, bringing productive ideas and enthusiasm for profession to the organization.
 Handle all the investors queries regarding their investments.
 Helping and guiding the investors in investing their money in Mutual Fund keeping in mind the needs of the investors, their age, their risk appetite etc.
 Front office management.
 To process transactions of Mutual Funds like new purchase, additional purchase, renewal contributions, systematic investment plans, systematic transfer plans, non commercial transactions, redemptions, switches and KYC (Know your customer).
 Have to send MIS report on daily basis to our HO (Head Office).
 Maintain the record of the redemption cheques that are handed over to investors on daily basis and have to update the same in our KBOLT software.
 Effective communicator with excellent negotiation skills & analytical abilities
 Mutual Funds, KYC processing, IPV
Responsibilities
 Handling the investment queries (online/offline) from Financial Advisors, Sales personnel and investors as and when comes

Key Skills:-
MIS management, Channel partner services, Customer services, Client acqisitions, Operation’s handling.