IT Project Manager
Permanent TSB
Total years of experience :12 years, 5 Months
Working with a number of teams across the business to allow for the effective planning and delivery of three work streams of the Digital Workplace initiative for PTSB whilst ensuring strict compliance to the security requirements and policies within the environment.
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Migrating all Bank Desktop & Laptops to Windows 10, managing the technical teams for Packaging applications and Deployments including upgrading the Branch environment to Windows 10.
Implementing Skype for Business.
Implementing VDI for Robotics and development Teams through Citrix environment.
As a Project Manager I am responsible for delivering a number of Technology transformation projects across the portfolio of Real Time Passenger Information Systems, including migration of the National Journey Planner to AWS and inclusion of improved real time integration with Google Maps. I have initiated the migration from the current Desktop infrastructure to a DaaS environment with full BCDR capabilities. I am also delivering an Identity Management Project to enable single sign on to all NTA ticketing and Information systems including Leap Card, TaxSaver and M-Ticketing.
Principal ICT Project Manager within the HSE charged with overseeing the delivery and execution of critical projects nationwide. Expertly handled relations with stakeholders to discuss project artefacts and finalise the procurement of a National Emergency Department IT system.
•Collated feedback received from users of the remote tele-medicine IT system to redefine infrastructures and improve overall efficiency; enabled the national roll-out of the service.
•Integral participant in cross-functional troubleshooting of complex ICT systems, software, applications and programs; delivered recommendations for solutions and improvement.
Coordinated and controlled the day-to-day operational functions of the RSA including Finance, ICT, HR, Property Management and Quality. Evaluated the reliability of suppliers for internal projects, such as the creation of RFP processes, and aligned capabilities with requirements to optimise performance. Employed Prince2 methodologies and ITIL frameworks to complete projects within deadlines and budgets; promoted synergy across business units to consolidate efforts.
Enforced ISO 9001, ISO 14001 and OHSAS 18001 standards across all business units to enhance client experiences and revitalise service delivery.
Oversaw the implementation of Plastic Card Drivers Licences into the RSA through MS Dynamics and monitored the transition from physical to online methods of marking Driving Tests.
Streamlined existing services and processes to facilitate the introduction of new initiatives and functions within the RSA; enabled the installation of MS SQL databases and Ingress / OpenRoad Data Migrations.
