Simon Gathanji

• Preparing and Setting the tables
• Greeting and welcoming guests into the restaurant
• Sitting the guests after escorting them to their desired table
• Taking orders and recommending to the guests
• Informing guests of any promotions and specials while answering guests questions appropriately
• Serving food and beverage in a courteous manner
• Making all the different types of coffee manually as well as cocktails and mocktails
• Following up on guests meal and Clearing tables
• Punching the orders in the micros and Presenting the bill
• Closing the bill and Processing of payment from guests in the form of money, credit cards and other form of electronic money for the FnB services offered
• Guest’s problem solving
• Creating a good rapport with the guests and wishing the guests
• Folding napkins and Carrying out other side duties
• polishing silverware and other back area tasks
• arranging my side station and preparing back ups

• Helping the hostess in Greeting and welcoming guests, sitting the guests after escorting them to their desired table
• Presenting menu to guests and make recommendations if necessary
• Explaining menu items, ingredients, preparation and cooking methods
• Punching orders on the micros to be transmitted to the kitchen
• Serve food and beverages to guest
• Check with guests during meals and ensure all is well while refilling water glasses and other drinks as well as clearing the table.
• Explaining about our city and neighboring tourists spots if the guests are visiting for the first time while giving directions
• Presenting the bills and processing the payment
• Describe and recommend house wines and Champaign
• Cleaning and Preparing the tables with the required setup
• Helping with the bar man if need be in preparing drinks
• Thank the guest and wish them a good time while escorting them to the exit
• Cleaning the side stations and refill sugar, salt and pepper
• Napkin exchange and Folding
• Wiping the silverware, chinaware and glassware
• Store pick-up
• Maintain a clean & organized back area so that colleagues can locate.