Simona  Dinu, Assistant executive

Simona Dinu

Assistant executive

MD Properties

Location
Qatar - Doha
Education
Bachelor's degree, Psychology and Sociology
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Assistant executive at MD Properties
  • Qatar - Doha
  • November 2012 to December 2013

Assigned tasks, supervised and reported fiscal/personnel status to the management.
Collaborated inter-departmental communication & resourcefully met deliverable deadlines and accomplished tasks.
Efficiently handled multiple priorities and flexibly adapted to changing priorities and demands of management and clients alike.
Gathered data relevant to projects for the senior management.
Made necessary arrangements for special guests; received guests in the absence of the administration department manager.
Managed extremely heavy scheduling of administrative work.
Met and greeted clients and affiliates during on site meetings.
With superior interpersonal and customer service skills, handled time-sensitive & stressful situations related to customers.
Maintained high level of confidentiality in a professional manner.

Cabin Service Director at Qatar Airways
  • Qatar - Doha
  • June 2005 to October 2012

Leading and managing a team of cabin crew on board of the aircraft to consistently deliver an excellent standard of performance.
Ensuring the highest levels of performance of the crew on a given day, particularly in Safety, Customer Service, Punctuality and Sales.
Lead responsibility for ensuring that the cabin crew onboard team deliver consistently high levels of customer service.
Ensuring that all aspects of safety and security are managed on board Qatar Airways flights in line with regulatory and company standards and in compliance with current company procedures.
Motivating and leading the cabin crew team and providing accurate and timely feedback to crew regarding operational issues such as safety, punctuality and crew performance.

Specialty Counselor at Special Primary School 14
  • Romania
  • November 2003 to May 2005

Counseled individuals and small groups of children toward social and emotional growth.
Conducted structured, goal-oriented counseling sessions in order to identified the needs of individual or groups of children.
Consulted with and trained teachers, parents and staff regarding children’s needs.
Refered children with problems and their parents to special programs, specialists and outside agencies.
Participated in and facilitated the intervention team process by assuming an active role in designing, implementing, monitoring, and adjusting educational plans.
Planned and evaluated the counseling program by reviewing the counseling program annually with staff and administration.
Established the counseling department master calendar.
Evaluated learning activities as they were implemented.
Completed an annual counseling program evaluation.

Education

Bachelor's degree, Psychology and Sociology
  • at Hyperion University
  • September 2002

Enriched my knowledge and understanding of research methods, analysis and statistical techniques by taking part in opinion polls organized by the Romanian Sociological Association. Participated in educational programms organized by the Ministry of Education. Worked 3 years as a volonteer at a local orphanage, assisting and coaching children with disabilities. Conducted psychological tests and prepared test reports.

Specialties & Skills

Soft Skills
Efficiency Management
Confidence Building
Communication Skills
Organizational Skills
Multitasking
Problem Solving
Customer Care
Communication
Management
Customer service

Languages

English
Expert
French
Expert
Italian
Intermediate

Training and Certifications

Cabin Senior Certificate (Certificate)
Date Attended:
January 2010
Valid Until:
February 2010
Special Assistance Team Member (Certificate)
Date Attended:
April 2010
Valid Until:
April 2010
Senior Leadership Diploma (Certificate)
Date Attended:
March 2012
Valid Until:
March 2012

Hobbies

  • Fitness&health,water sports,fashion and music
  • Traveling
    Being part of the middle management of World's Best Airline 2010 - 2011. Having visited over 100 cities around the world.
  • Studying world cultures.
    Having acquired a superior level of cultural awareness.