Project Manager
Impact
Total years of experience :18 years, 8 Months
■Responsible for managing the day-to-day activities of programs including; developing and implementing workflow processes and organizational structure and managing internal and external relationships.
■Creating, curating, and managing social media campaigns and published content (images, video and written).
■Scheduling and negotiating with applicable program vendors.
■Organizing events, incentives and conferences (10- 2500 pax) and ensuring a successful project completion.
■Managing project budgets, event reconciliation and the daily operations and implementation of all events, meetings, and campaigns.
■Taking a lead role in developing best practices and strong relationships with internal customers, external customers, suppliers, and vendors.
Responsible for Customer Online Engagement Program for the MEA region which includes:
* Managing Social Media marketing campaigns and day-to-day activities including:
* Creating, curating, and managing all published content (images, video and written).
* Monitoring, listening and responding to users in a “Social” way while cultivating leads and sales.
* Designing, creating and managing promotions and Social ad campaigns.
* Compiling report for management showing results and KPIs (ROI).
* Analyzing campaigns and translate anecdotal or qualitative data into recommendations and plans for
revising the Social Media campaigns.
* Monitoring effective benchmarks (best practices) for measuring the impact of Social Media campaigns.
* Coordinating with web developers to develop local websites for the regions.
Leading provider of complete solutions for process and packaging technology.
* Prepared negotiations and requested quotations.
* Maintained databases, purchasing controlling and reporting.
* Supported PUR/ LOG department with daily tasks (on time delivery and order confirmation process).
* Maintained the KPI board for continuous improvement processes in Material Management Department
* Developed new KPIs, tracked and visualized the status of process improvement
* Created and submitted the monthly Purchasing report to the German headquarter
* Supported for the implementation process of the Bosch compliance regulations
* Analyzed and supported a new strategy concept for cost saving opportunities in low cost countries in Asia
Engineering Service Company with profound expertise in the testing and qualification sector for wireless communication technologies and products.
• Analyzed the whole service and product portfolio as well as the industry trend and competitive landscape of the company.
• Helped organizing and managing several events and tradeshows.
• Significantly improved the company’s customer approach through designing and implementing innovative business (scan) ideas, which led to faster and more efficient work flows and to a better customer relationship.
• Conducted customer research through questionnaires and developed targeting.
• Created a learning management system which is supposed to improve training and in-house education for employees in the future.
• Drove branding guidelines across the organization, bought promotional products and updated the social media resources.
• Wrote and published articles on Intranet as well as on Infopoint, created presentations and hosted company meetings.
iPeaceWorld is a non-profit cultural educational organization with a mission to educate and train the youth in
social character development and to help fighting for human rights.
* Managed and coordinated all marketing and advertising activities.
* Developed and implemented marketing plans and projects for new and existing services.
* Monitored, reviewed and reported on all marketing activities and results.
Supervisor, Team Leader, Sales Representative at various special events for well-known
companies, Faireurope, Europe
Served as a Team Leader and helped various well-known companies to represent their company and products, to strengthen their customer relationships, make new contacts and generate sales at numerous special events all over Europe.
• Charged with managing and organizing event exhibition stands, supporting promotional campaigns, while leading teams of promoters consisting of 5-50 employees.
• Generated new business opportunities for Hewlett Packard during DRUPA 2012 as a Sales Representative and successfully acquired new customers and closed several deals.
• Proven ability to effectively handle multi-task levels of management responsibility with minimal direction from superiors while supervising personnel, providing team leadership, motivation, and development.
• Established significant brand recognition for previously unknown product lines for several brands like Nivea, L’Oreal, etc.
Sales and Accounting intern for a Pharmacy retailer that distributes prescription drugs and other medication to
pharmacies and retailers in Accra.
* Charged with managing projects, prepared cash flow forecasts and income statements, created balance
sheets with Tally accounting software, supported sales and operations, analyzed forecast processes with
statistical data, and reinforced customer relations within the company.
* Increased company workflows and sales operations due to restructuring and improving the accounting
procedures and co-leading the sales training for the company’s salespeople. Training helped individuals
solidly perform in expectations.
* Sales of product line to retailers and pharmacies and dealt directly with company’s customers both in-house
and externally.
Intern, Bloomberg, London, Great Britain, September 2004
Intern for the multinational financial news cooperation.
* Charged with providing office assistance, coordinating Excel spreadsheets, and supporting the news
department and TV studio.
* Assisted the news team with its daily responsibilities (mailing, printing, analyzing and editing data, writing
speeches) and helped some project processing.
* Calculated department expenses with Excel spreadsheets in order to analyze financial situation.
Semester abroad
