Singila Sahir

drive sales and customer satisfaction.
▹ Resolve customer inquiries, refunds and after-sales claims professionally across phone, email
and in-store channels.
▹ Process sales, payments and invoices at the POS/till with accuracy in cash handling and
reconciliation.
▹ Maintain product displays, stock replenishment and store standards on the shop floor.
▹ Build lasting customer relationships through product knowledge, upselling and reliable after
sales support.

▹ Delivered field demonstrations and public training programmes on products and services.
▹ Built and maintained customer relationships to encourage repeat business and referrals.
▹ Followed up on leads and prepared presentations for prospective customers.
▹ Researched competitors and market trends to support positioning; commended for a sincere,
dedicated and professional attitude.

▹ Planned and delivered engaging lessons; prepared assignments and assessments.

▹ Performed data entry, registry operations and records management on a national government
project.
▹ Coordinated with team members to meet daily processing targets accurately.