Chaitanya Khatamneni

Managing Performance Testing Activities of SAP-CRM and Pharmacy Projects
 Gathered business requirements, functional requirements, design specification documents from Client and Business team.
 Conducted walk through secessions with Business and Technical resources to understand business and technical aspects of applications’ Legacy vs. Business Transition scenarios.
 Prepared resource estimation document with skill set needed for the specific project activities.
 Created Test Strategy and Test Plan documents.
 Responsible for collecting approvals and signoff on QA deliverables.
 Prepared test schedules according to agile software development.
 Conducted daily status meetings with the QA team to get task progress and resolve issues.
 Conducted daily defect meetings with BA, Development and QA teams during the execution stage to communicate, assign, modify, and resolve discrepancy with defects.
 Submitted daily status report to management from Quality Center during the test execution phase.
 Created defects status, defects aging, test progress, test coverage public reports in Quality Center for project management and Senior Managers.

 Collected Performance and Load Testing Requirements prepared detailed flows document and test data requirements with the help of Functional Tester.
 Participated in application, System integration and architecture walkthrough sessions to understand application, architecture and complexity of environment.
 Prepared Performance Test Plan document, provided walkthroughs, revised according to inputs and collected approvals.
 Defined testing strategy for a project with estimate testing effort, schedule and resources required to perform testing.
 Provided support and knowledge to Installed LoadRunner 11.03 with all components on identified systems in Performance Environment.
 Prepared performance test scenarios calculator, test data requirements documents and provided to system architect and test data specialist.
 Created Action Items and Issues List excel sheet to manage, track and expedite the process.
 Used Firebug, Http Watch to understand request and response to resolve scripting issues.
 Resolved Google Web Toolkit (GWT) and JASON encoding related issues in the script.
 Conducted performance tests according to planed schedule.
 Conducted meetings to get insight from responsible teams on performance issues and to expedite the resolution process.
 Logged Performance defects, using HP-Quality Center according to defect management process.
 Communicates with all stakeholders for a project to assist in managing testing issues and risks.
 Collaborated appropriate resources to troubleshoot and tune/resolve, identified core performance problems.
 Communicated Daily (during test execution) Weekly status (throughout project) reports to the project management.
 Contributed to the decision of whether the test release is deemed to "production ready".

 Gathered requirements by understanding Excel-Macros (Visual Basic for Application) code and collected approval from Production/Business Team.
 Extract and Convert the excel file data and store into Staging Table using SSIS (SQL Server Integration Services) Framework.
 Writing advanced SQL View to meet the business requirements (collected from Macro).
 Incorporating SQL View in to SSIS to extract and convert data to feed lensed data to Standard Table.
 Performing Positive and Negative testing to validate solution and fixed any defects were found.
 Supported knowledge management and collaboration through participation in testing discussions, leading group and improving testing collateral through lessons learned.
 Conducting meetings with SME’s (Subject Matter Experts) to understand the complex requirements and to design solution for out of framework requirements.
 Completed questioner on SharePoint for the completed SSIS-Packages.

 Gathered NFR (Non-Functional Requirements) for new application Diners IVR and Legacy IVR Applications DB (Direct Banking) and CARDS.
 Had brainstorming session to understand IVR business process, configuration and technical details.
 Involved in reviewing SOW (Statement Of Work) document and provided review comments.
 Analyzed and comprehend System Architecture of existing IVR (DB and CARDS) applications and new IVR (Diners) application from collected System Architecture, Call Flows documents and Information from Sr. Business Technology Specialist.
 Prepared Test Strategy and Test Plan documents according to BMO Testing Service templates and standards.
 Incorporated review comments, presented final document and collected approvals on Test Strategy and Test Plan documents.
 Created Laundry list/ Action Items and Issues List excel sheets to manage, track and expedite process.
 Created Performance Test Script flow steps document mapping with Transaction Names (using naming convention) and Test Data requirements.
 Created, gathered and validated test data bases on test data requirements.
 Conducted validation of Empirix Hammer on Call scripts in QA Environment and received confirmation from QA Team.
 Conducted defect triage meeting to explain outstanding issues and expedite the resolution.
 All documents and status reports are generated according to BMO Testing Services Standards with management enhancements inputs.
 Performed follow-up for approvals and major issues to expedite resolution.

 Collected Performance Test Requirements, Business Model, Data Model and Detail Design Documents to get the knowledge of application functionality, architecture and scope of performance testing.
 Writing Test Plan, Test Scenarios and Test Templates for documentation, tracking and reporting.
 Absorbed knowledge on Amdocs Core CRM(Customer Relationship Management), OMS(Order Management System), APS (Automatic Provisioning System) applications from functional team to crate application flows detail design documents and test data requirements document on defined performance scope.
 Prepared test framework, scripting standards and naming convention document and distributed to team after reviews and approvals from management.
 Created stable, standard performance scripts for Amdocs CRM, OMS, WebService (APS, EIF) using HTTP/HTML, Java V-User and WebServices protocols.
 Mentored colleagues and offshore team on WebServices scripting, SoapUI tool and GUI-Simulator tool.
 Executed performance tests according to the plan and facilitated on demand executions to expedite resolution of performance issues.
 Monitored resource’s utilization using LoadRunner online monitors, HP-Diagnostics. On UNIX using iostat, vmstat, sar and top commands and transferred these files to windows using WinSCP tool to analyze and generated reports using excel.
 Provided performance observations, problematic queries, recommendations and resources utilization stats for Performance Tuning to middleware and backend (database) teams.
 Logged Performance defects, DR’s(Deployment Requests) in Rational ClearQuest,
 Performance analysis reports are generated according to Amdocs standard template and test objectives.
 Participated and conducted meetings with Development and Integrations teams to resolve technical issues in Performance scripting.
 Submitted performance results, follow-up with the approvals and involved in meetings to presents results to the management.

 Gathered business requirements, functional requirements, design specification documents from Client and Business team.
 Conducted walk through secessions with Business and Technical resources to understand business and technical aspects of application.
 Prepared resource estimation document with skill set needed for the projects SV&V activities
 Created Test Strategy Test Plan documents for SV & V (SIT Testing) and Performance testing for each application.
 Responsible for collecting approvals and signoff on SV&V deliverables.
 Prepared test schedules according to agile software development.
 Conducted daily status meetings with the QA team to get task progress and resolve issues.
 Conducted daily defect meetings with BA, Development and QA teams during the execution stage to communicate, assign, modify, and resolve discrepancy with defects.
 Submitted daily status report to management from Quality Center during the test execution phase.
 Created defects status, defects aging, test progress, test coverage public reports in Quality Center for project management and Senior Managers.
 Engaged resources from Performance and Automation team and coordinated NFT Test activities for BlackBerry Customer Portal (BDSC, BESC and BPSC) applications
 Communicated on the outstanding issues to specific team or resource and track the progress until resolution.
 Managed resources well with firm project timelines while meeting with Quality Standards.
 Participated in defect triage, meetings and resolving.
 Used HP-Quality Center for test preparation, defect management and reports generation.
 Used HP-Quick Test Professional for functional automation to build regression suites and Data Driven Tests.
 Created Test Closure document with the test status, lesions learned and took sign of from all departments of management.
 Performance test preparation, execution and analysis are accomplished using HP-LoadRunner 9.5

 Analyzed NFT requirements, architecture and provided detailed Test Plan documents for Non-Functional Tests with defined Test Objective, Test Cases, Test Data and Monitoring information.
 Created Test Scripts and Test Scenarios for Performance testing on the base of the test cases and test object.
 Created Regression test suites and Data - Driven test scripts for functional testing using QTP for SmartDesktop and Mercury applications
 Generated test data and provided test data specifications to Test Data specialist according to the test case business requirements.
 Generated test scripts for performance testing using LoadRunner VU-Gen, which supports test cases.
 Validated WebService calls and sample Test Data for WebService using soapUI tool.
 Scripts were created using LoadRunner for WebService that are uses X.509 security Certificate.
 Enhanced LoadRunner scripts using C, C++ and Java code to meet with business requirements.
 Created test scripts for IVR applications using Hammer CallMaster tool to test the performance of the application by simulating channels to match with performance requirements.
 Configured online resource monitors for Weblogic Application Servicers, Unix OS boxes and Windows boxes in the LoadRunner Controller using HP-SiteScope.
 Executed performance tests using LoadRunner-Controller and generated load using Load Generators.
 Monitored Resource utilization through online monitors while test is in execution to detect the resource bottlenecks.
 Configured and stored all the test scripts and results in HP-Quality Center test repository.
 Provided structured test execution feedback as well as structured test results analysis report LoadRunner-Analysis and submitted to Dev. Team, Middle Ware, DBA and PM for their approvals.
 Communicated with different teams proactively to collect information, resolve issues and present results in approachable manner.

 Participated in the process of defining and creating test environments and needed tools especially related to Performance Infrastructure.
 Developed both high level and detailed test plan with test cases for NFT (Non-Functional Testing)
 Developed automation scripts for all NFT (Non Functional Testing) testing using VUGen (LoadRunner) and functional testing using Mercury QTP
 Generated detailed reports of test execution and test results according to test objective and submitted to management.
 Performed end to end Cheque Captures on the Sorter 3890, Pocket Validation, NexGen and Sorter 7780.
 Performed Performance, Sustainability, Operability and Failover testes for NFT Testing
 Used Mercury automation QTP (Quick Test Professional) for mainframe and Windows based application.
 Worked with different protocols in LoadRunner such as C Vuser, Web (HTTP/HTML), Web (Click & Script), WebServices, AJAX (Click & Script), Citrix_ICA using VU-Gen of LoadRunner for different applications.
 Enhanced test scripts using VB Script, C and C++ programming.
 Designed and executed Single and Multiple application test scenarios for single and mixed applications using LoadRunner-Controller and generated load using Load Generators.
 Verified logs and systems resources utilization on UNIX boxes while test is in execution to identify errors and monitor resources utilization.
 Used SQL Statements to validate and verify data in the Archive and to clean up after test.
 Involved in Day 1 and Day 2 activities of TECP project and automated all the applications in Day 1 and Day 2 for Functional and Non-Functional Tests.
 Scheduled and allocated test resources (e.g. 3890 sorters operators) for Cheque capture performance and sustainability tests
 Supervised and involved in Creation and Preparation of test materials such as test decks and also validated test materials, applications configuration and operation.

 Responsible to gather Business User Manual Documents to derive Testing Requirements by implementing Reverse Engineering Methodology
 Involved in creating Test Plan document and provided to the Management for approvals
 Responsible for Creating Test Scenarios, Test Data Requirements and Test Cases
 Performed Functional, Regression, System Integration, End to End and User Acceptance Testing
 Performed Backend testing on the databases by using extensive SQL statements
 Developed, updated, and maintained testing standards and procedures.
 Used GTP as Test Management Tools to centralize all the Testing Activities which is integrated with CSS (Centralized Defect Tracking Tool)
 Used CSS to log and Track all the defects by providing Steps to Reproduces and Screen Shots
 Responsible for creating News letters to provide status to all the Project Members
 Used Simulators for POS (Point of Sale) and APM (Service Providers) to generate Test Data for Testing
 Constant interaction with the End Users while performing User Acceptance Testing and Solution Validation Testing
 Identified the User Acceptance and Solution Validation Test Cases by interacting with the Business Users
 Communicating with the Developers to identify the difference between Defects and Enhancements while Testing

 Reviewed Business and functional requirements and Data-Model documents.
 Worked closely with engineering team to discuss the design and performance testing aspects of the applications to design the test plans
 Developed detailed NFT (Non Functional Test) Test Plan, Test Cases and Test Scenarios.
 Prepared Test Data requirements and specifications and generated TestData on the base of requirements using SQL Statements.
 Generated test scripts for each test case using LoadRunner-VUGen and performed Correlation, debugging and parameterization of the scripts.
 Involved and coordinated in test environment setup for NFT Testing.
 Created Scenario using LoadRunner-Controller for Performance testing to mimic real time production usage.
 Configured online monitors for different server to monitor Resource.
 Monitored CPU, Memory, Network, Web connections and throughput were monitored while running the various scenarios.
 Verified loges on different servers to find out the response times.
 Analyzed performance test results using LoadRunner-Analysis.
 Logged and tracked Performance Issues using Mercury Quality Center.
 Presented detailed Performance test reports on the base of management requirements.