Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Skander Ben hassen, costumer service supervisor

Skander Ben hassen

costumer service supervisor ·Qatar Airways

Qatar

Bachelor's degree, Business Management

Work experience

Total years of experience: 8 years, 3 months

costumer service supervisor

February 2015 - June 2020

Qatar Airways

Doha, Qatar

February 2015 - June 2020

Company industry:
Airlines
Job role:
Customer Service and Call Center

Logistic coordinator

September 2012 - December 2014

CERAF LOGISTIC COMPANY

Sousse, Tunisia

September 2012 - December 2014

1-Plan warehouses and distribution centres for efficiency in both operations and capacity
2-Organise transportation activities, including storage of goods, managing information accrued from point of origin to delivery, orchestrating transportation movements, and arranging for services as necessary
3-Coordinate and track movement of goods through logistic pathways
4-Execute logistics plan to move products and packages to reach destinations on schedule
Review freight rates and other transportation costs to keep working costs low
5-Maintains quality throughout the logistic processes
Company industry:
Industrial Production
Job role:
Logistics and Transportation

Call Center Agent

March 2012 - June 2013

Teleperfomance

Sousse, Tunisia

March 2012 - June 2013

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Call Center Agent

March 2012 - June 2013

Teleperfomance

Sousse, Tunisia

March 2012 - June 2013

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

-

-

Passenger Check in...
•Facilitate Boarding and Deplaning…
•Customer complains…
•Reservation and Booking...
•Provide excellent customer service (5 star airlines and 5 star airports)
Job role:
Other

Education

higher institute for management of Sousse

January 2008

January 2008

Bachelor's degree, Business Management

Tunisia

GPA (point): 14 out of 20

GPA (point): 14 out of 20

Skills

MS Office tools
Expert
MS Office tools
Expert
Communications
Expert
Communications
Expert
Sales
Expert
Sales
Expert
Team Leadership
Expert
Team Leadership
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
BASIC
Expert
BASIC
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
LANGUAGES
Expert
LANGUAGES
Expert
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
READ
Expert
READ
Expert
SAFETY
Beginner
SAFETY
Beginner
MS Office tools
Expert
MS Office tools
Expert
Communications
Expert
Communications
Expert
Sales
Expert
Sales
Expert
Team Leadership
Expert
Team Leadership
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Memberships

Qatar national library

Team member at history department

January 2018

Training and Certifications

Training
Altea Customer( Amadeus)
Qataraiways training center
Mar 2015
Automatic Document Check and Visa Check
Qataraiways training center
Oct 2016
Automatic Document Check and Visa Check
Qataraiways training center
Oct 2016
Data Protection and Privacy Awareness
Qataraiways
Jun 2016
Handling Customers with Disability
Qataraiways
May 2015

Hobbies and interests

Water sports
Swimming