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Sohail Mahboob, Automation Support Lead (Retail IT)

Sohail Mahboob

Automation Support Lead (Retail IT)·GTS - Emirates National Oil Company (ENOC)

United Arab Emirates

Master's degree, Master of Business Administration (Marketing & HR)

Work experience

Total years of experience: 20 years, 3 months

Automation Support Lead (Retail IT)

July 2016 - Present

GTS - Emirates National Oil Company (ENOC)

Dubai, United Arab Emirates

July 2016 - Present

• Responsible for Support of Retail Applications at Site and HO
o Microsoft .NET Frameworks, Tools & Technologies, Oracle Applications, Web and Mobile Applications, Beam Payments, Online Payments, SQL & Oracle Databases, Dynamics AX.
• Responsible for managing, integrating, deployment, configuration and supporting FID & Automation Solutions, and Automation Hardware Devices
o Fuel Management, Wet & Dry Stock Management, CStore, NCR POS Solution,
o Doms, Franklin, TLS/ATG, RFID Tags, RFID Nozzle Readers & Wireless Gateways, Networking.
• Performing system study, design and support of in house developed enterprise systems around Retail Operations of ENOC group related to Online Cards, Convenience Stores, Fuel Cards, Fleet Management and Automotive Operations.
• Perform system study, design and support of in house developed enterprise systems around Oil and Gas related to shipping, terminals, refining and supply chain mechanism of ENOC group.
• Ensure to find the root cause for bugs and responsible for comprehensive Testing of specific business modules of these systems.
• Prepare comprehensive and high quality documentation of Business Solutions as per standards and client requirements.
• Analyse and ensure enhancements and facilitate integration aspects around retail systems.
• Conduct Workshops for End Users during the process of implementing specific business modules for Training and Knowledge Transfer.
• Ensures timely completion of the tasks/modules of the project within target dates.
• Supports the customer in the post-implementation scenario.

Company industry:
Oil & Gas
Job role:
Information Technology

SOLUTIONS ARCHITECT & IT PROJECTS MANAGER

February 2014 - March 2016

VISUAL SPARKS TECHNOLOGIES

Dubai, United Arab Emirates

February 2014 - March 2016

• Successful delivery of projects to specification, time and budget
• Develop system requirement specifications, software requirements specifications, statements of work (SOW), and other product development and systems architecture related documents.
• Ensuring all deliverables are built to the appropriate quality - and personally reviewing all deliverables before delivery to client.
• Work closely with technical leads to ensure that risks are identified early in the sprint, communicated to the client, and mitigation plans identified for each risk
• Write and contribute to proposals through solutions design, schedule build out, pricing and presentations
• Provide a complete and thorough presentation and explanation of solution components or concepts to senior level management, customers, or internal stakeholders.
• Think out of the box and collaborate with others to architect and design systems using latest and state of the art technologies.

Company industry:
IT Services
Job role:
Information Technology

IT Projects & Solutions Manager (Automation)

August 2011 - January 2014

AST GROUP / AST TELECOM LLC

Dubai, United Arab Emirates

August 2011 - January 2014

• Retail Automation and RFID Solutions integration and Projects management
• Plan, execute, and finalize projects according to strict deadlines and oversee quality control throughout its life cycle.
• Responsible for costing, estimating and planning projects.
• Maintaining and completing Project Key Performance Indicators.
• Key design decisions for the technology, structure and configuration of the system.
• Provide technical expertise in terms of software development, functionality, performance and technological tradeoffs.
• Manage software system development and integration projects through all phases of project life cycle - analysis, design, development, testing, implementation, and production support.
• Delegate tasks/responsibilities to appropriate personnel and Track deliverables with appropriate tools.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Organizes and manages all phases of the project to ensure on-time completion.

Company industry:
IT Services
Job role:
Information Technology

Development Manager

November 2005 - June 2011

Cybersoft North America Inc

Lahore, Pakistan

November 2005 - June 2011

• Provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
• Owns the development lifecycle and is responsible for managing technical risks throughout the project.
• Recognizes system deficiencies and implements effective solutions.
• Performs code reviews and mentor developers.
• Manages technical resources within budget and project schedule.
• Recruiting, hiring, and coordinating the training for all project personnel.
• Gets involved in development with the team members and take the responsibility for all the challenging tasks and Ensures technical teams are contributing to the project development.
• Development, testing, Implementation, Support

Company industry:
IT Services
Job role:
Information Technology

Team Lead/Microsoft .NET Technologies

January 2007 - April 2010

AJ Multimedia Studio (Web Solutions)

Lahore, Pakistan

January 2007 - April 2010

• System Analysis & Design for new Software Projects using standard practices.
• Responsible for implementation of the Software and Customization as per client requirements.
• R&D for new and better Technological Solutions.
• Analyzing project scope, determining course of action and milestones to meet objectives.
• Leading a team of developers/graphics developers.
• Developing applications using the state of the art technologies and practices.
• Writing proposal and laying out the design for Web & windows applications
• Website Optimization and administration.
• Network/Web Servers Administration and consultation.

Company industry:
IT Services
Job role:
Information Technology

Education

FAST - National University of Computer and Emerging Sciences

December 2013

December 2013

Master's degree, Master of Business Administration (Marketing & HR)

Pakistan

GPA (point): 2.78 out of 4

GPA (point): 2.78 out of 4

• Executive Member of FAST Best Practices Society. • Teaching Assistant • Class Representative
View attachment

Institute of Management Sciences - Pak-AIMS

August 2005

August 2005

Bachelor's degree, Bachelor of Computer Sciences (4Ys)

Pakistan

GPA (point): 3.67 out of 4

GPA (point): 3.67 out of 4

• 60-75% Scholarship throughout BCS • Have received Deans’ Role of Honor & merit certificates for excellent academic performance in all the semesters of BCS. • Teaching Experience
View attachment

Skills

Software Solutions
Expert
Software Solutions
Expert
Web Solutions
Expert
Web Solutions
Expert
Automation
Expert
Automation
Expert
.NET
Expert
.NET
Expert
IT Solutions
Expert
IT Solutions
Expert
Microsoft .NET
Expert
Microsoft .NET
Expert
Windows Application
Expert
Windows Application
Expert
Windows Mobile 7
Intermediate
Windows Mobile 7
Intermediate
Telerik, Infragistics
Expert
Telerik, Infragistics
Expert
WCF/Web Services
Expert
WCF/Web Services
Expert
SQL Server 2005/2008
Expert
SQL Server 2005/2008
Expert
C#.NET, VB.NET, ASP.NET
Expert
C#.NET, VB.NET, ASP.NET
Expert
Silverlight
Intermediate
Silverlight
Intermediate
Retail Automation (Oil & Gas)
Intermediate
Retail Automation (Oil & Gas)
Intermediate
Project Management
Expert
Project Management
Expert
IT Consultancy & Outsourcing
Expert
IT Consultancy & Outsourcing
Expert
Mobile Solutions
Expert
Mobile Solutions
Expert
Software Solutions
Expert
Software Solutions
Expert
RFID & Wireless
Expert
RFID & Wireless
Expert
Web Solutions
Expert
Web Solutions
Expert
Automation
Expert
Automation
Expert
.NET
Expert
.NET
Expert
IT Solutions
Expert
IT Solutions
Expert

Languages

English
Intermediate
Urdu
Expert

Memberships

FAST - National University of Computer and Emerging Sciences

Executive Member

July 2010

Training and Certifications

Training
Microsoft Certified Professional (MCP)
Microsoft (Testing Center)
Apr 2010
Microsoft .NET
eVenture Solutions
Aug 2009

Hobbies

  • • Computer Communication and Networks.
  • • RFID, Wireless Automation Tools and Technologies
  • • Microsoft platforms tools and technologies.