Marketing
Smashing Cleaning Services
Total years of experience :11 years, 1 Months
* Communicating with target audience and managing customer relationships
* Maintaining and updating customer database
* Contributing to, and developing, marketing plans and strategies
* Quotation preparations for clients inquiries
* Meeting daily, weekly, monthly and yearly target sales
* Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action and lead generation
content (including offers)
* Protects organization’s value by keeping information confidential
* Accomplishes marketing and organization mission by completing related results as needed
* Provides information by collecting, analyzing, and summarizing data and trends
* Analysing and investigating price, demand and competition
* Communicating with client
* To deal with incoming and outgoing post, including assisting with the despatch of information/support.
* Responsible in keeping file organization
* Handling logistics (import and export)
* Buying products from suppliers (retail and redemption toys)
* Issuing Purchase Orders, Making Invoices
* Dealing with correspondence via post or email
* To be responsible for maintaining stationery levels and reordering as necessary.
* Handles all incoming and outgoing emails/all request letters.
* In charge of applicants/clients/managers schedules for meetings
Organization: Istemewa Facilities
Management Services
* To deal with incoming and outgoing post, including assisting with the despatch of information/support.
* Responsible in keeping file organization
* In charge of office expenses
* To input income data on Istemewa’s in line with internal policy and run reports as required.
* To be the office focal point, in liaison with the company, for the processing of invoices, petty cash handling, weekly Bank
runs.
* To be responsible for maintaining stationery levels and reordering as necessary.
* Handles all incoming and outgoing emails/all request letters.
* In charge of applicants/clients/managers schedules for meetings
* Respond to incoming customer inquiries by following techniques provided and approved by training.
* Effectively handle incoming customer call/e-mail inquiries within establishment periods
* Basic comprehension of the product and familiar in a Windows-based environment
* Track and report processes aimed at identifying specific service issues resulting in quick resolution of identified issues and
explaining different products available
* Responsible for reaching daily sales target revenue for the team
* Doing daily follow-ups from clients
* Responsible for monthly staff scheduling
* Reporting to the operational manager for every paper works involve for the team
* Setting inbound calls for the team members on a daily basis and meeting their quotas
* Gathering each team member at the end of the day to discuss about their performance and if quotas are met
Organization: Sutherland Global Services AT&T Bronze SE
* Respond to incoming customer inquiries by following techniques provided and approved by training
* Effectively handle incoming customer calls within established periods
* Basic comprehension of the product and familiar in a Windows-based environment
* Track and report processes aimed at identifying specific service issues resulting in quick resolution of identified issues and
explaining products available
in