Sosette Thomas

Recruited to work in partnership with the Group HR Manager in handling the implementation of the company’s first HRMS system, manage the compensation/payroll/Budget and alignment of the HR processes and protocols into the new business strategy

▪ HR Processes and Protocols : Develop, review and rewrite new HR policies and procedures and ensure consistency in practice
▪ Compensation: Maintain pay plan and benefits program, Develop merit pool (HR Salary budget), participate in salary and labour market surveys to determine prevailing pay rates and benefits, manage payroll functions including processing of payroll changes, final settlements, bonus pay out in compliance with the UAE labour law and internal policy. Provide support to employees in various HR related topics such as leaves, compensation and resolving concerns
▪ HRMS Technology: Involved in the acquisition, implementation and training of the company’s first HR system and ensure alignment on the HR processes across the business. Reducing 80% of the manual work.
▪ Talent Acquisition : Actively involved in talent acquisition and recruitment processes by developing and rewriting job descriptions, managing the hiring process and create/implement effective onboarding plans, reviewing and negotiating contracts.
▪ Employee Relations : Work closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures, manage team building projects and promote HR programs to create an efficient and conflict-free workplace and support current and future business requirement through the development, engagement, motivation and retention of employees
▪ Performance Management : Streamlining the process of the performance review, ensure consistency in providing feedback and proper recording of the discussion.

Worked in partnership with the HR Director in organizational transformation including restructuring, re-branding and recruitment, HRMS technology, managed improved HR strategies and implementing new HR policies and procedures

▪ Change management: provides expert guidance and support to all employees in relation to management restructuring, re-branding and implementation of new HR processes / system
▪ Business transformation: Reducing the workforce by 50% through internal property movement, assisting with the assessment of cultural compatibility based on the new brand, facilitate the process of the overseas recruitment and onboarding process
▪ HRMS Integration : Ensure strategic integration of the HR and payroll system and minimize interruption in the HR operation
▪ Employee Relations : Encourage a healthy relationships among employees through mentoring and coaching, employee retention, disciplinary and grievance procedures and consistent auditing of company policies and protocols

Promoted and re-assigned to work in partnership with the Corporate Director of HR in supporting the HR personnel of six properties and consolidate HR processes and manage the generalist affairs of the properties

▪ Directly involved in the preparation of HR operations annual budget of the six properties and forecasting, and conducting analysis for the additional head count including securing approvals
▪ Work in coordination with other HR Executives and Coordinators to update, review and release circulars as directed by Corporate Director of HR to assure in line with company policies and procedures.
▪ Involved in the negotiation of employment contract terms and conditions of employment with candidates.
▪ Draw an overall or individualized training and development plan that addresses needs and expectations
▪ Directly working with the Corporate Director of HR in planning and initiating associates team building activities / outing for all properties including Senior Leaders and General Managers in accordance with the annual planned social calendar
▪ Responsible in reviewing the list of associates life insurance, medical coverage and other entitlement
▪ Reports and Analysis including employee retention/ turn over report, budget and expenses for the six properties
▪ Conduct a regular audit on policies and procedures implementation in the properties
▪ Conduct disciplinary hearing /procedure, grievance, investigation and provide advice

Internally promoted and transferred to assist the Director of HR in facilitating the transition of the property. Ensure to create and implement an effective HR strategies in rolling out new processes and protocols while minimizing the downward effect of the change.

▪ Promotes healthy relationship among employees through engagement by facilitating monthly team building projects, mentoring senior managers in employee conflict and resolution and managing disciplinary and grievance procedures
▪ Manage the HR operations involving recruitment, onboarding and company orientation, payroll preparation and employee requirements

Recruited to assist the Corporate Director of HR in the recruitment process, on-boarding of the Senior Managers, compensation /payroll process, training, employee survey, performance management and handle team building projects

Involved in HR operations including employee relations, HR processes, recruitment, performance management, reports and analysis