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Sparsh Arora, BAR MANAGER

Sparsh Arora

BAR MANAGER·PLANTA Restaurants,

India

Diploma, Administration And Business Administration

Work experience

Total years of experience: 5 years, 3 months

BAR MANAGER

October 2024 - Present

PLANTA Restaurants,

Toronto, Canada

October 2024 - Present

• Guest Experience Management: Elevated guest satisfaction by 15% through personalised beverage recommendations and experience-led
service.
• Service Operations Leadership: Maintained sub-5-minute service times during peak operations while upholding premium service standards.
• Cost Control: Reduced beverage wastage by 15% and stock-outs by 25% through optimised batch production and inventory planning.
• Quality Assurance & Brand Standards: Achieved 100% SOP compliance across beverage quality, presentation, and garnishing standards.
• Front-of-House Leadership: Led 6 bartenders while overseeing a 35-40-member Front-of-House team, ensuring seamless coordination
across bar & service operations.
Company industry:
Hospitality & Accomodation

PREMIUM CLUBS SERVER / BARTENDER

April 2024 - November 2025

Rogers Centre,

Toronto, Canada

April 2024 - November 2025

• High-Volume Service Management: Sustained exceptional service quality across multiple tables during sold-out events, supporting 100%
guest satisfaction scores under peak pressure.
• Revenue Accuracy: Processed high-volume transactions with near-zero order or billing discrepancies, ensuring accurate comps and revenue
control.
• Workflow Efficiency: Enhanced service flow through cross-team coordination, reducing service delays during peak innings & intermissions. Guest Relationship Management: Built strong rapport with repeat patrons, increased tips and repeat premium-seat engagement
through personalised service.
Company industry:
Hospitality & Accomodation

BARTENDER

January 2024 - January 2024

The Dorset – O&B,

Ontario, Canada

January 2024 - January 2024

• Bar Operations: Maintained 100% bar readiness throughout service, eliminating service interruptions and supporting consistently fast order
turnaround.
• Responsible Alcohol Service: Enforced alcohol awareness and service protocols, maintaining 100% compliance with safety & regulatory
standards.
• Team Capability Building: Coached new servers and bartenders on service standards & classic cocktail execution, accelerating onboarding
& service consistency.
Company industry:
Catering, Food Service, & Restaurant

LEAD BARTENDER / FLOOR MANAGER

January 2021 - January 2024

Earls Square One,

Ontario, Canada

January 2021 - January 2024

• Large-Scale Floor Leadership: Served as Floor Manager for a high-volume location, overseeing 60+ Front-of-House staff to ensure smooth
service flow and guest satisfaction during peak periods.
• Floor Leadership: Executed peak dining & bar operations, maintaining smooth service flow & 95%+ guest satisfaction during high-pressure
service periods.
• FOH Operations: Oversaw daily front-of-house operations, delegated staffing efficiently, & coached new hires to meet brand service
standards consistently.
Company industry:
Catering, Food Service, & Restaurant

Education

Yukon University

January 2021

January 2021

Diploma, Administration And Business Administration

Canada

Completed a Diploma in Business Administration with a focus on operations management, business strategy, leadership, and financial fundamentals. Developed strong analytical, communication, and organizational skills, supporting effective decision-making in hospitality and service-based business environments.

Skills

BEST EXECUTION
Intermediate
BEST EXECUTION
Intermediate
DATA CONSISTENCY
Intermediate
DATA CONSISTENCY
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY INDUSTRY
Intermediate
HOSPITALITY INDUSTRY
Intermediate
INSTRUCTING
Intermediate
INSTRUCTING
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate

Languages

English
Beginner