Manager - Retail Sales & Service
Qatar - Uae exchange
Total years of experience :19 years, 0 Months
RETAIL SALES & SERVICE:
• Ensure that branches achieve their laid down targets
• Monitor the operational budget of the branches and work closely with branches to increase profitability
• Ensure adherence to operational policies, process and procedures
• Manage and implement operational strategies and plans
• Ensure timely and quality service is rendered to all the customers across the branches
• Assist and monitor in areas for process improvements
• Manage Branch operations within laid down guidelines and compliance to local regulation, AML policies and procedures
• Assist in developing operational controls and monitor operational risks.
• Manage the optimal cash positions and stock holding in the branches and ensure branch book keeping
• Maintain effective liaison with Functions regularly to resolve issues relating to customers / process / people / products
• Manage and drive staff productivity and performance improvements
FINANCE & ACCOUNTS:
• Handling of Accounts up to finalization and reporting to the controlling authorities.
• Preparing quarterly and annual corporate planning process, (Budgetary planning).
• Preparing MIS reports on a regular basis, reports to Global Head Office as and when
required.
• Review and Monitor the purchase activity and expenses authorization according to DOAM
• Study and analysis of new products and initiatives.
• Preparation of business strategies according to the operational strength & Capacity.
• Preparation of routine statistical and financial statements as required by Central bank & Tax authorities.
• Implement internal control procedures at HO as well as branches and Periodic test and evaluation of Internal Control System.
• Feasibility study on the introduction of new products and opening new branch location
• Preparing reports for the Parent company (UAE Exchange Centre LLC) on the overall
Performance of the company.
• Providing in depth training to staff members in accounting and related areas to ensure
that the staff members are equipped with adequate knowledge on the
operating system as well as back office system. This facilitates efficient use of the
system in preparation of management and other reports on a timely manner and
reduces chances of human error.
• Performance other tasks as delegated by the Country Head from time to time.
Monitoring & follow ups;
• Verification and management of Payroll.
• Ensure that the Delegation of Authority Matrix applicable to the country/region is followed
In approving various expenses.
• Ensure that proper books of account and records are maintained at HO as well as branches.
• Liaise with banks/negotiate for facilities as and when required.
• Facilitate and Monitor reconciliation of various accounts (Eg. Bank accounts, Xpress Money, Remittance Settlement account etc.) On a daily, weekly and monthly basis.
• Monitor profitability of each business segment (retail branches, forex, Agent business, direct tie ups, other allied products etc.) and report the same periodically to the management.
• Co-coordinating with internal and external auditors, respond to queries and facilitate completion of audits smoothly and timely.
FINANCE & ACCOUNTS:
• Handling of Accounts up to finalization and reporting to the controlling authorities.
• Preparing quarterly and annual corporate planning process, (Budgetary planning).
• Preparing MIS reports on a regular basis, reports to Global Head Office as and when
required.
• Review and Monitor the purchase activity and expenses authorization according to DOAM
• Study and analysis of new products and initiatives.
• Preparation of business strategies according to the operational strength & Capacity.
• Preparation of routine statistical and financial statements as required by Central bank & Tax authorities.
• Implement internal control procedures at HO as well as branches and Periodic test and evaluation of Internal Control System.
• Feasibility study on the introduction of new products and opening new branch location
• Preparing reports for the Parent company (UAE Exchange Centre LLC) on the overall
Performance of the company.
• Providing in depth training to staff members in accounting and related areas to ensure
that the staff members are equipped with adequate knowledge on the
operating system as well as back office system. This facilitates efficient use of the
system in preparation of management and other reports on a timely manner and
reduces chances of human error.
• Performance other tasks as delegated by the Country Head from time to time.
Accountant:
• Maintaining daily cash books.
• Preparation of vouchers.
• Issuing payments vide cheques to the vendors.
• Consolidation of Profit & Loss Statements.
• Submission of Monthly Returns to Income Tax office.
• Preparation of Payroll.
Factory Manager:
• Handling of purchases of raw materials on the basis of acquired competitive quotations.
• Co-ordination of sales of finished goods to local & Inter-state dealers.
Roles and Responsibilities:
• Assisting the students enrolled for learning Computer Basics.
• Maintaining daily income & expenses.
• Data entry.
Roles and Responsibilities:
• Co-ordinating orders for vendors and ensuring the deliveries on time.
• Maintain sales records and verify with the day end reports.
• Reporting to the controlling authorities.
• Daily vouching, maintaining registers and Co-ordination of various office requisites.