IT Engineer
Driven Technologies
Total years of experience :15 years, 7 Months
• Installation and up-gradation and part replacement of new Servers, Workstation, Desktop, laptop, majority of HP &
Dell brand.
• Installation and configuration of Windows Server Operating system like 2008 R2, 2012 R2 and other Operating systems installation like Windows 7 & Windows 8.1, Windows 10
• Rack based installation of HP, Dell, Fujitsu Servers and HP MSA Storage, EMC Storage, Switches, Patch Panel etc.
• Administration of Windows server 2012 R2, Exchange server 2013 with DAG, HP 2040 MSA Storage with cluster.
• Active Directory administration and group policy management in windows server 2008, 2012
• Installation and configuration of Firewall like Sonicwall and Switch and Wireless access points
• Installation and troubleshooting of Network printer, Office jet, LaserJet printer, Card Printer, Barcode printer etc.
• HP Designjet plotter assembling, installation and consumables replacing, HP MFP Troubleshooting.
• UPS APC Rack and Tower based installation.
• Kodak / Fujitsu Scanner installations and configuration of software like Kofax, Capture pro.
• Installation of CCTV and storage record management.
• Installation of Interactive screen and providing training to clients
• Installation of AVAYA IP phone and extension creation basic troubleshooting.
Installation and up-gradation of new Servers, Exchange servers, Workstation, Desktop, laptop, majority of
HP & Dell brands
• Installation and configuration of Windows Server Operating system like Windows server 2003, 2008 R2, 2012 R2 and other Operating systems installation like Windows 7 & Windows 8.1, Windows 10
• Preparation and designing of IT infrastructure and solutions as per customer needs.
• Server, workstation, Desktop and laptop Installation, backup, virus removal, recovery, and faulty part rectification and replacement.
• All kinds of printer like Network printer, Office jet, LaserJet printer etc. installations in customer sites
• HP Designjet plotter assembling, installation and consumables replacing
• Microsoft Dynamics GP based MIS report generations
• Autodesk AutoCAD Installation and troubleshooting
• UPS APC Rack and Tower based installation.
• Maintenance of supplied products from us and all HP products with varies major clients like G4S, Carillion Alawi, Gulfar, Al Turki, Pfizer, Towell constructions etc.
• Service co-ordination of under-warranty products with HP service Provider
• AMC of IT products and agreement supervision
• Selling of HP, Dell Servers, Desktop, Laptop and its hardware parts etc.
Managing user accounts and objects in windows server 2003
• Installation, migration, up-gradation of operating systems
• Hardware and network installation and troubleshooting
• Security of Users/Groups Sharing/Distribution of Resources to users, groups on Windows Active Directory.
• Troubleshoot various issues in Desktop, laptop, servers
• Developed a software platform for CRY Organisation to analyze the Right to Education Act impact in Indian School
• Supported researchers in various data analyze software training in the research projects like health systems in India, Kudumbasree, district plan in various state and financial crisis etc.
• Supported Delhi University students in developing research projects
• Supported in website structure designing
Meticulously handled IT support operations including computer assembling & troubleshooting, LAN networking, cabling
& switching, ensuring minimum downtime and uninterrupted operations
• Installed and configured overall security of the network and regular backups
• Provided support to Chartered Accountants to Filing Income Tax Returns, TDS Returns, Service Tax Returns.
• Basic data entry and report generation in Tally Software.
• Supported to entry of balance sheet data in excel.