Srinivasan Subramanian

• Analyzed and reported on operational effectiveness, driving improvements in banking processes and efficiency.
• Spearheaded the transition of payroll and benefits systems to PeopleSoft, streamlining HR operations.
• Coordinated team-building initiatives, fostering collaboration and boosting morale within diverse teams.
• Revamped HR policies and procedures to align with current regulations, ensuring compliance and best practices.
• Advocated for employee wellness programs, promoting a culture of health and well-being in the workplace.
• Oversaw HR and administrative functions, enhancing organizational effectiveness and employee satisfaction.

Managed Banking Process along with Sales with consistent achievement.

Managed External and Internal Audits and achieved 100% result consistently.

Managed Branch Operations including sales

• Handling the Unit compliance and Audit Compliant
• To prepare a case study on the unusual activity for
enhanced Due diligence and monitor customer
transactions
• Monitoring to investigate system generated and
manual transaction monitoring alerts to identify
detect behaviour that leads to suspicions of money
laundering and escalate suspicious instances to
relevant supervisors and compliance staff
• Liaise for the KYC of the Existing and New
customers

• Conducting on the Job Training to for the new associates
• Handling MIS/ Reporting for the entire unit maintaining error, productivity and accuracy reports on a daily, weekly and monthly basis of the team members in turn report to Manager
• Handling US payroll tax employee queries and possess adequate knowledge of US payroll taxation
• Maintaining and ensuring stringent adherence to quality standards and error free processing on consistent basis
• Ensuring adherence to quality standards, implementing stringent quality control systems and reduction of rejection level & rework
• SLA Management, Client relationship management, Team Management and Operation Excellence by using continuous improvement approaches

• Responsible for Authorizing Credit Card applications
• Conducting the regular review meeting and explaining the needs and the implications that must be taken into consideration for the future workflow with the team members
• Great sales and customer service skills in person or over the phone.
• Process credit card applications for new customers setting credit limits and terms of service according to customer credit and background.