Retail Manager
MAJID AL FUTTAIM
Total years of experience :34 years, 4 Months
Key Account-abilities: -
Commercial:
•Develop a business plan and commercial strategy for the market that ensures attainment of company commercial goals and profitability.
•Assists in the development and implementation of marketing plans as needed.
•Responsible for driving sales and commercialize with commercial calendar, add on/activity sales, double exposure and other sales promoting actions.
Financial:
•Manage all operating costs related to your departments.
•Achieve the commercial budget and gross margin goals set by the Operations manager for Showroom.
•Make sure that commercial forecasts are adapted to the sales in order to achieve an optimal goods flow.
Operational:
Plan together with the Communication and Interior (Comm-in) Design Team the presentation of the store merchandising in line with the MAF concept and guidelines, as well as evaluate the results so as to achieve commercial targets. In addition provide input regarding style and target groups in order to ensure the planning of the commercial areas.
Direct the implementation of store activities with support to the marketing campaign and evaluation of business and article performance.
Customers:-
•To achieve the customer satisfaction goals set by the Operations manager for Store.(measured by MAF Brand Capital and CSI).
•Resolve customer complaints regarding sales and service.
People Management:
•Prepares action plans by individuals as well as by team for effective search of commercial leads and prospects.
•Provides timely feedback to senior management regarding performance.
•Provide effective leadership to a culturally diverse team of commercial staff.
•Be responsible for selection of competent staff and their on-going motivation, training and development.
•To maintain store standards to the required level.
•To create an environment where MAF's values are a strong and living reality that adopts the diversity of co-workers and visitors.
Assisting in formulating business plan for retailing activities & development in the region in consultation with top management for organizational development.
Establishing new stores / set-ups from scratch after in-depth study of market dynamics, demand and supply scenario as well as detailed profitability calculations.
Planning and effecting setup schedules of company owned / company operated retail outlets to enhance the market share and improve the business operations
Developing/sustaining the existing network & effectively managing the supply chain, ensuring timely and cost effective delivery of products.
Responsible for demand forecasting & ensuring optimum inventory levels to meet the market requirements.
Monitoring, recruiting, training & motivating the manpower & ensuring quality services in the market.
Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.
Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst Team members.
Driving sales initiatives to achieve business goals & managing the secondary sales team to achieve the projected targets.
Reviewing and interpreting competition after in-depth analysis of market information and driving business growth through identification & penetration of new market segments.
Undertaking business development activities by setting up stores in strategic locations and executing different marketing strategies.
Incharge of the Merchandiser team, display. Dealing with vendors, budgeting & arranging promotions, setting target for the sales team.
Maintaining Optimum service level in the store at all times.
Monitored the store availability & keeping it at the best level at the ware house,
Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.
Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst Team members.