Flight Attendant
flydubai
Total years of experience :10 years, 5 Months
• Carries out pre-flight duties and checks safety equipment and security checks to ensure the safety of passengers.
• Welcomes passengers on board and ensures a high level of customer service at all times. This involves informing passengers of the correct aircraft safety procedures and answering any questions during the flight.
• In-depth knowledge of first aid and other health and safety related procedures.
• Ensures passengers disembark safely at the end of a flight.
• Carries out pre-flight duties and checks safety equipment and security checks to ensure the safety of passengers.
• Welcomes passengers on board and ensures a high level of customer service at all times. This involves informing passengers of the correct aircraft safety procedures and answering any questions during the flight.
• In-depth knowledge of first aid and other health and safety related procedures.
• Ensures passengers disembark safely at the end of a flight.
• My role of a Flying Nanny includes caring for families during their flight. This involves preparing an extra set of hands for parents during the flight and welcoming them on board and assisting them with their needs.
• Internal and external communications.
• Using Adobe Creative Cloud packages to create and design infographics, newsletters and other visual aids.
• Writing industry related press releases for external release.
• Staff Well-Being Programme: Creating incentives for staff to encourage staff well-being with the arrangement of staff social activities.
• Staff Training - Overseeing and implementing internal and external training for all staff members. This involves ensuring training details are correct and up-to-date throughout the year and identifying relevant training courses for staff.
• Assisting the Country Manager in the management of the Point Universe sites: PointShop, PointBlog, PointTrade and PointDeal.
•Providing a high level of customer service by answering customer queries and assisting users with any difficulties.
•Marketing PointUniverse across various social media platforms.
•Approving customer item orders on PointShop.
•Using basic HTML code in order to create various pages on PointShop.
•Copy Writing for the various pages in order to sustain a high level of variety and customer satisfaction on the site.
•Reputation Management
•Text Authoring
•Website Contribution
•Trained new employees for a number of days.
Key Responsibilities:
• Conducted research in creating stories, characters and themes as a part of final year project for the Huddersfield Eye magazine.
• Obtained factual information and authentic detail, utilizing sources such as newspaper accounts, interviews and contacting businesses in the area to gather the required information.
• Developed factors, such as theme, plot, characterization, psychological analysis, historical environment, action, and dialogue, to create material based on the tastes of local audience.
• Reviewed, submitted for approval, and revised written material to meet personal standards and satisfy needs of local magazine.
Worked parallelly as member of the University of Huddersfield’s Radio Station
Oct 2009-May 2012; Radio Presenter, RadioHudd
Key Responsibilities:
• Presented weekly radio shows to a live listening audience including writing and delivering sports and music shows.
• Made comments on certain songs while taking requests from listeners and interacted with the audience and helped with preparing content for the program.
•Gained insight into how radio shows are programmed and operated and learned presentation skills that can help in keeping the audiences glued to the programs being hosted.
Key Responsibilities:
• Took orders and served food at counters, served them to a customer, and accept payment for a busy takeaway establishment.
• Served customers and accepted telephone orders whilst ensuring that orders are taken, prepared and served promptly, with a minimum of waiting.
• Strictly adhered to the prescribed standards of preparation and presentation, ensuring a fast turnaround of clientele.
• Ascertained that customers are billed correctly and promptly, and practiced good customer relations skills.
Other Professional Experiences:
Sept 26th-30th 2011: Trainee, Telegraph and Argus:
• Wrote numerous articles, interviewed members of the public and gained first hand experience in how a newspaper is run.
Skills Gained during Academic Tenure: • Communication skills - Conducted a number of interviews and made numerous presentations. • IT literate - Expertise in Avid, InDesign and Photoshop • Creative Writing - Published numerous articles in newspapers, magazines and on online websites • Designing Skills - Created a magazine using InDesign software • Magazine skills -Created a new sports magazine called Calcio • Camera & Video Skills -Experience of using P2 cameras to film short video sequences and created a number of video packages, varying in length and content • Radio Presentation - Member of the University of Huddersfield’s Radio Station: Radio Hudd and have presented weekly radio shows to a live listening audience. • PR Skills - Scripted for a video about a new medical product for a professional client
