Stephen Kagwa

• Working as a dedicated delivery driver for Mishwaar Al Salam Company in partnership with Talabat, the leading food and grocery delivery platform in Kuwait.

• Responsible for picking up consumer orders (food, groceries, and other items) from restaurants and stores and delivering them promptly and safely to customers across various areas of Kuwait, including Kuwait City, Hawalli, Farwaniya, Mubarak Al-Kabeer, Ahmadi, and Jahra governorates.

• Consistently achieve high on-time delivery rates while maintaining excellent customer satisfaction scores and 5-star ratings.

• Navigate Kuwait’s road network efficiently using apps such as Waze and Google Maps, even during peak traffic hours and roadworks.

• Adhere strictly to traffic laws, vehicle maintenance standards, and Talabat’s delivery protocols to ensure safety and professionalism at all times.
Currently active full-time driver (February 2025 - Present).

• Operating vans up to 3.5 tonnes
• Delivering goods and staff to differnt locations.
• Helping in offering excellent service in a cyber café setup.
• Collaborated with staff to support customer needs
• Maintaining the company vehicles keeping them clean and function condition.
• Driving the company vehicles to garage for service and mechanical check up.
• Performing, handling and excecuting my tasks proffesionally..to make top quality cotribution to the company and coworkers.
• Honesty, Consistent to duty and ability to adapt and learn new skill defines me in the past roles.
• Customer support and assistanse.

• Operated trucks up to 12 tonnes.
• Managed delivery records and vehicle maintenance.
• Handled inventory of goods, prepared sales reports, and served clients.
• Complied with all road and safety regulations and kept my clean driving record.
• Helped in loading and unloading of goods from the companys warehouse.
• Organizing and arranging goods for delivery.
• Maintained all safety precautions as advised when handling of LPG goods.
• Rode motorcyles for delivering cooking cyrinders to clients at different locations.

• Drove delivery vehicles up to 7.5 tonnes .
• Conducted regular vehicle checks and maintenance.
• Helped with warehouse duties and order fulfillment.
• Delivered bulding materials to customer from warehouse to their desired location.
• Assisted customer enquiries and didicated to serve and execute tasks professionally.
• Doing customer service at the warehouse outlet sales section.
• Handled and accounted for delivery invoices, and verifying delivery invoices and goods.
• Teamwork with coworkers to help execute tasks and find quick solutions.