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steve glaze, IT Executive

steve glaze

IT Executive·Al Mana Lifestyle

United Arab Emirates

Higher diploma, IT Programming & Management

Work experience

Total years of experience: 7 years, 4 months

IT Executive

May 2015 - October 2018

Al Mana Lifestyle

Dubai, United Arab Emirates

May 2015 - October 2018

- Ensuring all IT Requirements to be met with the
Budget in obtaining cost effectiveness
- Coordinate with suppliers for purchasing of all IT
related Equipment’s & Software’s.
- Ensuring backup systems & data Security upto
date
- Liaising with Telecommunication stakeholders in
UAE for uninterrupted Service with Updated
Packages.
- Support in Dubai & Doha retail operations, with
IT Requirement & security solutions.
- PBX telephone configuration & Access Control
Management.
- Microsoft Server Configuration & maintains with
Backups
- Executing E SMS marketing service for the
Organization by maintaining Secured Customer
Database.
- Mobile App developed & managed online in
order to capture new Customers.
- Training staff on the TAX rules and how its
affected on the ERP system for all Staff on their
day to day operations.
- Assisting Finance team on their accounts related
tasks including VAT Filing according to FTA.
- Providing MIS Reports in order to make
decisions on achievements & targets of the
Organization.
- Manage Projects for openings with all related IT,
Telephone, CCTV & Police Alarm installation &
System Design.
- Ensuring CCTV & Police alarm Connections are
100% perform at any given time by remote
configuration.
- Carry out Investigations of Burglary & Prepare
Reports & Required Footage to Police for further
Investigation
- Supporting Marketing division with E-Marketing
tools. ( social media, email, sms, etc..).

Company industry:
Retail & Wholesale
Job role:
Information Technology

IT Assistant

January 2012 - February 2015

Alexis International Pvt Ltd

Colombo 3, Sri Lanka

January 2012 - February 2015

- Coordinate with suppliers for purchasing of all IT
related Equipment’s & Software’s.
- Ensuring backup systems & data Security.
- Ensuring CCTV & burglar alarm Connections are
100% Perform at any given time by remote
configuration & testing.
- Resolving Operational IT Issues on day to day
tasks.
- Research for Suppliers overseas for Products.
- Coordinate with Suppliers & Import goods -
Handling Documentation up to delivery of
goods.
- Preparation of Sri Lanka Customs clearance
required documents.
- Assisting in pricing the goods before sales.
- Project planning for installation of security
Systems and CCTV on sites.
- Configuring Remote Access setup and network
for live viewing of CCTV.

Company industry:
Private Security Services
Job role:
Security

System Analyst

May 2011 - January 2012

Rhino Roofing (Pvt) Ltd

Colombo 9, Sri Lanka

May 2011 - January 2012

- Supports Busy ERP system in data entry
- Supports in ERP Development to transfer Data
from Busy System to new ERP System.
- Edit ERP data files to match the correct price to
load in new system.
- Match the two ERP systems daily and reports to
Financial Accountant to make sure system is
correct.
- Reports to Finance team & help them on
improving their manual work with the New ERP
System.

Company industry:
Industrial Production
Job role:
Accounting and Auditing

Education

National Institute of business management

April 2010

April 2010

Higher diploma, IT Programming & Management

Sri Lanka

GPA (percentage): 80%

GPA (percentage): 80%

IT Programming & Mangement

National Institute of Business Management

September 2008

September 2008

Diploma, DCSD

Sri Lanka

Skills

Red Hat Linux
Expert
Red Hat Linux
Expert
Mac
Expert
Mac
Expert
Problem Solving
Expert
Problem Solving
Expert
IT Operations
Expert
IT Operations
Expert
Windows Support
Expert
Windows Support
Expert
B2B SOFTWARE
Beginner
B2B SOFTWARE
Beginner
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
ANALYSIS DESIGN
Expert
ANALYSIS DESIGN
Expert
Windows
Expert
Windows
Expert
ERP
Expert
ERP
Expert
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
Red Hat Linux
Expert
Red Hat Linux
Expert
Mac
Expert
Mac
Expert
Problem Solving
Expert
Problem Solving
Expert
IT Operations
Expert
IT Operations
Expert
Windows Support
Expert
Windows Support
Expert

Languages

English

Expert

Memberships

DLCC Cricket Club

Executive Member

March 2015

Training and Certifications

Certifications
AWS

Hobbies and interests

Sports

Cricket & Football

Playing musical instruments

Guitar

Swimming

1st Place in School Swimming event