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Total years of experience: 12 years, 9 months
July 2022 - Present
Netcomm IT Solutions Pvt. Ltd. (TCS
Kakinada, India
July 2022 - Present
December 2020 - June 2022
Local Training Institute
Amalapuram, India
December 2020 - June 2022
September 2017 - November 2020
IMS Health / IT Support
Bengaluru, India
September 2017 - November 2020
July 2014 - August 2016
Vizag SP Office
Visakhapatnam, India
July 2014 - August 2016
September 2012 - May 2014
IQUISITIVE
Visakhapatnam, India
September 2012 - May 2014
March 2028
March 2028
Bachelor's degree, Bachelor Of Computer Applications (BCA)
India
January 2026
January 2026
Diploma, Diploma in Warehouse Management
India
January 2008
January 2008
High school or equivalent, Maths Physics Chemistry
India
January 2006
January 2006
High school or equivalent, SSC
India
Hardware
ENDPOINT SECURITY
MICROSOFT WINDOWS 10
PRIVILEGED ACCESS MANAGEMENT
SERVICE LEVEL AGREEMENT
COLLABORATION
COMPUTER HARDWARE
CONFIGURATION MANAGEMENT
DESKTOP SUPPORT
MOTIVATIONAL SKILLS
NETWORK TROUBLESHOOTING
PROFESSIONALISM
QUICK LEARNING
SOFTWARE INSTALLATION
WAREHOUSE MANAGEMENT
Technical Support
Customer Service
IT Technical Support
Installation
Microsoft Office
Computer Hardware Troubleshooting
ACTIVE DIRECTORY
GOOGLE WORKSPACE
INFORMATION TECHNOLOGY
IT INFRASTRUCTURE
MANAGEMENT
MICROSOFT 365
MICROSOFT OUTLOOK
SYSTEM ADMINISTRATION
Administration
Sales
Marketing
Science
Accounting
Project Management
Microsoft Excel
CUSTOMER RELATIONSHIP MANAGEMENT
CUSTOMER SERVICE DESK
CUSTOMER SUPPORT
HARDWARE TROUBLESHOOTING
HELP DESK SUPPORT
INCIDENT MANAGEMENT
NETWORK SUPPORT
REMOTE TECHNICAL SUPPORT
SERVICE MANAGEMENT
END USER TRAINING AND SUPPORT
SERVICE LEVEL MANAGEMENT
USER EXPERIENCE UX
CONFLICT RESOLUTION
GROUP POLICY
ITIL FOUNDATION CERTIFICATION
PROBLEM SOLVING
SERVICENOW
TIER 1 TECHNICAL SUPPORT
IT SERVICE MANAGEMENT
OPERATING SYSTEMS
Native Speaker
Beginner
Intermediate
