Website Coordinator / Marketing Executive
Deals On Wheels
Total years of experience :4 years, 4 Months
1.Photo shooting, editing and post on 7 websites and two magazines Auto-mart & Auto trader.
2.Pricing cars and do market research on every new stock or consignment car.
3. Posting cars or pictures on social media etc.
4. Arranging and organize outside events eg. promotion, road shows and meetings.
5.Grow new sales lead by converting sites traffic through calls to action.
6. Establish close loop analytics with sales team to understand how our inbound marketing activity turns into customers, and continue refine our process to convert customers.
7.Sourcing Advertising opportunity.
8.Posting ads on social media e.g facebook and instagram.
9. Helping drivers to arrange cars inside the showroom as per the standard.
10. Arranging and coordinate with drivers to send vehicles for inspection or repair.
1.Attending all phone calls from the customers and schedule service appointment.
2.Interact with customers to know the nature of their automotive service they require.
3.Handling Customers by Opening and Closing all the job Cards and make follow up with the customers by making calls .
4.Checking vehicle maintenance records before suggesting any service.
5.Assesing all the cars before service to ensure customers knows the damaged area of their vehicles.
6.Secure agreement from customers while taking over their vehicles for the required services.
7.Prepare a list of the service required give the estimates and the time taken to complete the service.
8.Provide customers the maintenance/ service menu, tips and techniques on maintaining their vehicles.
9.Inform the customers promptly in case of additional service.
10.Deliver service vehicles to customers on time.
11.Adhere to company safety standards, policies and procedures.
1.Attending all phone calls from the customers and schedule service appointment.
2. Take pictures on the damage area, attach insurance, driving licence and police report send them to insurance for claim opening.
3.Handling Customers by Opening and Closing all the job Cards and make follow up with the customers by making calls .
5. Assesing damage area to identify parts which needs to be replaced.
6.Secure agreement from customers while taking over their vehicles for repair.
7.Prepare a list of the service required give the estimates and the time taken to complete the service.
8.Inform the customers and insurance promptly in case of additional service.
9.Deliver service vehicles to customers on time.
IT Level 1 (Skill Builder )
Kenya Certificate Of Secondary School