Sujata Matvankar

Work with buyers, brokers and renters to sell or rent Residential projects, shops and Commercial Offices.
Develop relationships with clients to understand their needs and provide the best real estate solution.
Maintain inventory for all properties.
Attend incoming calls and guide them accordingly for buying properties.
Send projects information to clients on email and whatsapp.
Schedule client meetings with the Directors.
Ensure the project information is up to date and accurate.
Serve as a representative for clients from start to the end of transaction closing.
Create systematic and consistent lead generation from cold calling, referrals, lead generation services, and other forms of media.
Post advertisements and campaigns on social media.
Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
Continuous liaison with clients through emails, whatsapp, Linkedin and calls for follow up on sales.
Utilizing client feedback & personal network to develop marketing intelligence for generating leads.
Good communication skills, convincing and negotiation skills.
Excellent typing speed.

Identifies, negotiates and manages strategic relationships with potential clients - International clients.
Cold calling.
Prepare business presentations, proposals and showcase company capabilities to prospective clients and their HR teams.
Close new business deals by coordinating requirements, developing & negotiating contracts.
Analyse the clients requirements and discuss with specific team managers.
Be a point of contact between the client and the team.
Guide the recruitment team in terms of best places to poach candidates, head hunting strategies, profile explanation, etc.
Continuous liaison with clients through emails, whatsapp, Linkedin and calls for interview dates, selection, salary negotiations, offer letter, joining date. Coordinate with client for timely feedback.
Utilizing client feedback & personal network to develop marketing intelligence for generating leads.
Timely and accurate reporting (daily and monthly reports) to managers and the support team.
Good communication skills, convincing and negotiation skills.
Excellent typing speed.

Identifying Manpower requirement and arranging suitable candidates.
Screening & Scrutinizing suitable profiles from the job portals and database for the current position, Also screening from the response got through job posting.
Using Boolean search on Linkedin for candidate search.
Using my own network for candidate search.
Posting jobs on social media platforms.
Cold calling.
Calling the suitable candidates, checking their interest.
Conducting first round of interview with the candidate.
Coordinating and communicating with agents and clients for international recruitment.
Sending trackers to client with candidate’s details.
Salary negotiations with clients and candidates.
Constant follow ups with clients and candidates for joining date, offer letters etc. Assist candidates in informing about GAMCA medical centres and visa process etc.
Giving brief orientation about the country that they would be joining.
Continuous liaison with clients and candidates through emails, whatsapp, Linkedin and calls.
Well versed with using Microsoft Office.
Good communication skills, convincing and negotiation skills.
Excellent typing speed.

Identifies, negotiates and manages strategic relationships with potential clients - International clients.
Cold calling.
Prepare business presentations, proposals and showcase company capabilities to prospective clients and their HR teams.
Close new business deals by coordinating requirements, developing & negotiating contracts.
Analyse the clients requirements and discuss with specific team managers.
Be a point of contact between the client and the team.
Guide the recruitment team in terms of best places to poach candidates, head hunting strategies, profile explanation, etc.
Continuous liaison with clients through emails, whatsapp, Linkedin and calls for interview dates, selection, salary negotiations, offer letter, joining date. Coordinate with client for timely feedback.
Utilizing client feedback & personal network to develop marketing intelligence for generating leads.
Timely and accurate reporting (daily and monthly reports) to managers and the support team.
Good communication skills, convincing and negotiation skills.
Excellent typing speed.
Identifying Manpower requirement and arranging suitable candidates. Screening & Scrutinizing suitable profiles from the job portals and database for the current position, Also screening from the response got through job posting. Using Boolean search on Linkedin for candidate search.
Using my own network for candidate search.
Posting jobs on social media platforms.
Cold calling.
Calling the suitable candidates, checking their interest.
Conducting first round of interview with the candidate.
Coordinating and communicating with agents and clients for international recruitment.
Sending trackers to client with candidate’s details.
Salary negotiations with clients and candidates.
Constant follow ups with clients and candidates for joining date, offer letters etc. Assist candidates in informing about GAMCA medical centres and visa process etc.
Giving brief orientation about the country that they would be joining.
Continuous liaison with clients and candidates through emails, whatsapp, Linkedin and calls.
Well versed with using Microsoft Office.
Good communication skills, convincing and negotiation skills.
Excellent typing speed.

Managed a team of 12-15 members in the Employee Benefits domain and ensured team follows the company policies.
Timely and accurate reporting (daily, weekly and monthly reports) to managers and the support team.
Handled continuous liaison with the onshore and offshore teams.
Ensured consistency in processing quality, meeting the SLA's and achieving the TAT.
Managed trainings & cross trainings for processes and systems and maximized the team efficiency.
Identified training needs; and effectively implemented rewards/recognition, appraisal & incentive programs.
Ensured regular reviews of team performance and provided necessary feedback.
Lead, motivated, counselled, developed and coached team members to meet departmental KPIs.
Managed the spectrum of Leave and capacity planning.
Identified, facilitated and implemented process improvement ideas to improve efficiency.

Managed 2 teams - 4 Team Leaders and team strength was 53.
Handled payroll of 37 clients based in UK.
Timely and accurate reporting (daily, weekly and monthly reports) to managers and the support team.
Monitored and successfully transitioned UK payrolls through Migration and parallel runs.
Resolved Escalations and investigated errors with a proper root cause analysis.
Conducted Time Motion Study for all the clients to arrive at the FTE ratio.
Raised requests with onshore for offshoring more business.
Handled continuous liaison with the onshore and offshore teams.
Ensured consistency in processing quality, meeting the SLA's and achieving the TAT.
Ensured SOP's are up to date; version controlled and signed off by the onshore.
Managed trainings & cross trainings for processes and systems and maximized the team efficiency.
Ensured team follows the company policies.
Conducted interviews and also prepared job description.
Conducted skip level meetings, appraisals and one on one session.
Ensured regular reviews of team performance and provided necessary feedback.
Managed shift scheduling and leave planning.
Reviewed procedures and identified opportunities for continuous improvement.
Monitored and reviewed payroll queries raised with onshore.
Handled Incident Management System (IMS) for India - It is a tool used for raising queries to the onshore and my responsibility included its smooth functioning in both the Mumbai and Cochin centre.
Was also given an opportunity to travel to UK for knowledge transfer of UK Payroll Clients.

Key Deliverables (Learning and Development): Handled the team of 6 associates effectively and efficiently. Accountable for preparation of various daily, weekly and monthly reports and any ad hoc reports as and when required by the management. Managed documents and updated SOP's. Maintained reports and metrics of the processes and did quality analysis. Liable to interact with the onshore team through emails and conference calls. Handled onshore requests & escalations & solved them accurately through root cause analysis. Successfully created the learning courses in the Learning Management System (Docent) and enrolled the banking client employees for the requested courses. Transitioned the processes well from the USA and facilitated training to the new team members.
Key Deliverables (Jobshop): Managed the spectrum of investigating and supporting HR related requests mainly payroll and benefits. Handled Filenet indexing. Managed resume processing and duplicate checking. Responsible for training new team members for different applications like Siebel & other CRM tools. Maintained daily & hourly count reports. Handled a group of 5 team members & done quality check of their work to ensure higher standards for quality and accuracy. Created service requests in Siebel and routed it to concerned departments. Successfully created a new routing metrics for HR services, Off-cycle & Benefits & Leaves.
Key Deliverables (Accounts Payable): Managed Supplier Payments and Travel & Expenses (T&E) of banking employees - Processing invoices for payments less than 5K. Done T&E Problem Resolution - To resolve the issue related vouchers. Suppliers Quality Check - Quality check of Supplier payments. Looked after Vendor Management - Creating/ modifying vendor request in the system and performing quality check. Handled client calls for process related issues.

Accountable to index online articles from American Periodicals & Newspapers using mercury software for a US based Information Service Company. Conducted training sessions for new team members.

Interacted with customers & management. Managed the gamut of serving the customers according to their needs, thereby providing quality customer service. Done Cashiering. Successfully organized events for customers.