Total Years of Experience: 12 Years, 7 Months
January 2017
To Present
Senior network engineer
at Sungard Availability Services
Location :
India - Pune
August 2016
To January 2017
network engineer(L2)
at Capita IT
Location :
India - Pune
November 2013
To June 2016
Security Consultant
at RST FORUM
Location :
India - Pune
• Consult for Enterprises for Network Optimization and Security. Bringing together a focus of strong Design, Presentation and implementation skills to lead successful projects. • Get on Onboarding Calls for new customers and understand client requirements and accordingly propose design recommendations and Implement solutions. • Implementing major network changes with minimum downtime. • Working directly with TAC for appropriate products incase of Severity 1 and 2 incidents which is causing maximum impact. • Worked on Cisco ASA Firewalls. Have implemented Site to Site VPN tunnels and also configured HA in firewalls supporting VPN. • Daily Firewall rule base changes on Cisco ASA.
May 2012
To November 2013
Networking Tech
at CompuCom – CSI Systems India Private Limited
Location :
India - Pune
Worked on Cisco ASA Firewalls. Have implemented Site to Site VPN tunnels and also configured HA in firewalls supporting VPN. • Daily Firewall rule base changes on Cisco ASA. • Provide phone support directly to customers experiencing network performance issues. • Provide configuration support of customer devices when necessary, and follow the documented change control procedures. • Escalate product issues to product vendors and implement proposed solutions. • Determine when a hardware-related problem requires on-site field service dispatch. • Maintain contact with field support engineers to ensure that repair procedures are followed and updates customer with status of field repairs. • Assume responsibility as the designated technology expert for certain key customer networks. • Provide informal mentoring and knowledge transfer to NOC personnel to improve ability to isolate and diagnose problems at the first tier
July 2011
To May 2012
Network Engineer
at HCL
Location :
India - Pune
• Handling, monitoring and Troubleshooting User network. • Evaluate product diagnostics reports, error reports, and logs to isolate network and/or equipment issues. •Analyse and interpret existing LAN/WAN infrastructures: provide information, advice or instructions and assist in problem resolution. • Coordinate problem-solving efforts between customers, NOC personnel, 3rd party vendors, partners, and field service personnel. • Maintain contact with field support engineers to ensure that repair procedures are followed and updates customer with status of field repairs. • Troubleshooting issues related to Cisco routers and switches, hp CES
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