Sultan Al-Otaibi, Director General, IT Services Delivery

Sultan Al-Otaibi

Director General, IT Services Delivery

King Fahd University of Petroleum and Minerals

Location
Saudi Arabia - Eastern Province
Education
Diploma, Mini Master of Business Administration (Mini MBA)
Experience
37 years, 5 Months

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Work Experience

Total years of experience :37 years, 5 Months

Director General, IT Services Delivery at King Fahd University of Petroleum and Minerals
  • Saudi Arabia - Eastern Province
  • My current job since October 2016

Managing 4 departments in the Information and Communication Technology Center:

1-Supply Chain Department.
2-Service Desk and PC support Department
3-Smart Classroom management Department
4-Customer Relation Unit

Manager of Business Support Department at IT Center (Grade 13) at King Fahd University of Petroleum and Minirals
  • Saudi Arabia - Eastern Province
  • My current job since April 2012

Managing 3 units (HR and training unit, Administrative and financial unit and Customer relations unit)

Managing 2 manpower contracts for IT maintenance and IT Operations (Recruitment, HR and Payroll)

Managing the Business and Social events for the Information Technology Center.

Ranked amongst the Top Ten IT managers in the Middle East at KFUPM
  • Saudi Arabia - Eastern Province
  • My current job since January 2007

• January 2007, ranked amongst the Top Ten IT managers in the Middle East for 2006 year by the Arabian Computer News (ACN) magazine.

Manager, Academic Information Systems at KFUPM
  • Saudi Arabia - Eastern Province
  • May 2004 to April 2012

Managing four sections:

Student Information Systems Section

• (Registration System, Students web, Faculty web, Graduate Studies System, Student Housing System, Mail Disk System, Student Services System, Alumni System, Financial Aid System, Student Financial System)

• Migrating Student Information Systems (SIS PLUS and other Integrated Systems) from the Mainframe IBM z800 to the new ERP Oracle Banner System. (Member of the ERP Leader ship team and a Leader of the ERP implementation technical Team)

Library Information Systems Section

(Horizon Library System, thesis and dissertations System, Migrating from Horizon to a new Library System “Symphony”), Administrating the online training system.

Application Development Section

Designing Developing and supporting the self-services web applications.

Portal and Electronic Services Section

Managing the KFUPM PORTAL and the KFUPM main web site on SharePoint, Hosting departmental, Faculty, Staff and Students Home pages, WORK FLOW System, Document Management System, Feedback survey System, supporting the self-services web application single sign on from the Portal to all of the Administrative and Academic systems, Managing the E-learning System WebCT(Black Board).

Assistant Manager, Student Information Systems Department at King Fahd University of Petroleum & Minerals
  • Saudi Arabia - Eastern Province
  • February 2000 to April 2004

Manage the technical support team for Student Information Systems‎(Registration System, Students web, Faculty web, Graduate Studies System, Student Housing System, Mail Disk ‎System, Student Services System, Alumni System, Webfocus Reporting System)‎

Assistant Manager, Computer Application Development at KFUPM
  • Saudi Arabia - Eastern Province
  • February 1998 to February 2000

Develop web based and client server Systems

Director, Personnel Affairs at KFUPM
  • Saudi Arabia - Eastern Province
  • February 1996 to February 1998

Personnel Affairs Director

Staff relations Supervisor at KFUPM
  • Saudi Arabia
  • February 1991 to January 1996

Manage the staff relation section which handling the deferent HR serveces like(vacation travel order, the promotion, employee certificates, contract renewal, ...ets.)

Programmer at KFUPM
  • Saudi Arabia
  • January 1987 to January 1991

Helping of analyzing and development of some HR systems like (Vacation, Ticket ‎order, evaluation system). Coordinate with the IT center to solve the problems of the ‎system and suggest the enhancements needed. Prepare the detailed and statistics ‎reports.‎

Education

Diploma, Mini Master of Business Administration (Mini MBA)
  • at Missouri State University
  • May 2013

A professional study authorized by the Center of Business and Economic at Missouri State University.

Diploma, Computer, Management and Leadership
  • at Internal and external training
  • March 2013

More than 45 training courses in Computer, Management and Leadership.

Diploma, Computer Programming
  • at Institute of Public Administration
  • April 1996

2 years Associate Degree after high school with six comprehensive semester in Computer programing and system analyzing & design

Specialties & Skills

HR Management
IT Management
Project Supervision
Projects Management
Bids analyzing
Document Managment Systems
Human resource and recruitments
Workflow Systems
Many Foreign and Domestic Training Courses
Ranked amongst the Top Ten IT managers in the Middle East for 2006 year

Languages

English
Expert

Memberships

Project Management Institute - PMI
  • Member
  • May 2007
Emerald Who's Who for Executives and Professionals
  • Listed
  • January 2010