مسئول خدمة عملاء - مصرفي عمليات
بنك الرياض
Total years of experience :12 years, 4 Months
Communicating directly with customers by phone, and Email.
Handling clients complaints and inquires.
Writing accurate insurance policies, creating new contracts and managing annual renewal.
Risk Evaluation to identify the insurance level and conditions.
Loss Estimation of any unnecessary cost.
Record and review claims data in the system
Managing, Monitoring and control work flow processes.
Task Completion Confirmation and Documentation.
Forms format, design and update.
Providing creative marketing ideas and help to increase company sales.
Main courses completed: Information Technology - Business English - Financial Accounting - Financial applications Balxl– Marketing - Medical insurance - Marketing of insurance products - Statistics - Motor insurance - Property insurance - Introduction to Insurance - Services compatible with Islamic rules-Management methods-Financial methodsQty. Certified Workshops: Successful Negotiator: Making professional negotiations to achieve the best possible results. Communication Skill: Advanced communication skills and active listening.
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