Sultana Abdul Jabbar Al Taweel

PROFESSIONAL SUMMARY

A Human Resource Manager with a distinctive career in Human Resource management including full responsibility for HR strategies, programs and initiatives, Broad-based HR experience encompasses designing and executing specialized recruitment, benefits, health insurance, training and development, employee relations, career development programs.

CORE PROFESSIONAL STRENGTHS

Human Resource Management:
Immigration & Labour laws, policy interpretation, benefits administration, employee performance.

Recruitment:
Selection, orientation, employee relations, pre & post hire assessments, applicant tracking.

Training and Development:
Organizational development, quality improvement

Retention:
Workforce surveys, development & implementation of employee retention programs.

Values: Loyalty, Honesty, Punctuality, Confidentiality.

KEY ACCOMPLISHMENTS

• Established a new hire training orientation program for over 20 new employees trained the first year.

• Developed and implemented the company training and development program providing consistency of high quality service from the employees.

Roles and Responsibilities:

• Oversees the implementation of Human Resources programs through Human Resources staff, Identifies opportunities for improvement and resolves.

• Lead a Human Resources management team in the development and implementation of high quality, cost effective training workshops and materials that address employees relations issues and ensures employees satisfaction in their work.

• Oversees and manages the work of reporting Human Resources staff. Encourages the ongoing development of the Human Resources staff.

• Selects and supervises Human Resources consultants, attorneys, and training specialists, and coordinates company use of insurance brokers, and other outside sources.

• Participates in executive, management, and company staff meetings and attends other meetings and seminars.

• Assists managers with the selection and contracting of external training programs and consultants.

• Assists with the development of and monitors the spending of the corporate training budget. Maintains employee training records.

• Establishes and leads the standard recruiting and hiring practices and procedures necessary to recruit and hire a superior workforce.

• Interviews management and executive position candidates; serves as part of the interview team for position finalists.

• Formulates and recommends Human Resources policies and objectives for the company on any topic associated with employee relations and employee rights.

• Partners with management to communicate Human Resources policies, procedures, programs and laws.

• Managing the daily process transactions related to employee matters. This included: compensation, benefits, personnel services dealing with payroll, overtime, performance evaluation, promotions, transfers, termination, etc.

• Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.

• Keeps the CEO and the executive team informed of significant problems that jeopardize the achievement of company goals and those that are not being addressed adequately at the line management level.

• Successfully completed the due diligence work of a research assignment on the GCC banking sector in Arab Capital Markets Resource Centre.
• Responsible for the quality of financial analysis on GCC public listed companies on the web portal www.btflive.net
• Responsible for ensuring that accounting policies and procedures are in line with standard company guidelines. Producing monthly financial statements and reports.
• Preparing financial reports, developing budgets, and performing variance analysis in accordance with business plan.
• Working in collaboration with the Financial Controller to ensure accuracy and integrity of financial information in support of the overall business objectives
• Working as a financial researcher to provide all capital market information, analyzing it and preparing different financial reports for the Head of Research Department.
• Developing management tools to measure and analyze financial information (e.g. financial ratios, key performance indicators, interest payments, etc.).
• Developing and managing complex Excel-based financial models.
• Analyzing market share and data on competitors.
• Providing timely financial information to senior management within specified deadlines.
• Providing daily updates on the operational aspects of the company, including Sales figures.
• Delegating and managing the workflow of Associate Trainers, Sales Teams and Administrators.

Managing the HR function
• Screening c.v.’s for all new positions
• Interviewing all potential Admin. staff
• Assisting with the screening of all new Trainers

• Assisting and coordinating with the HR / Administration manager in his daily work, and process transactions related to employee matters. This included: compensation, benefits, personnel services dealing with payroll, overtime, performance evaluation, promotions, transfers, termination, etc.
• Preparing contracts and offer letters.
• Maintaining all staff files and ensuring an accurate personnel database.
• Follow-up of staff attendance and leave.
• Preparing correspondence.
• Performing other duties as assigned, including:
o Coordinating with other departments concerning employees.
o Developing and managing an efficient performance management system,
including goal setting, performance evaluation and future development plans.
• Preparing salary sheets, leave salaries, and end of service payments.
• Assessment and improvement of HR related document retention standards and practices.
• Updating the HR and other systems.
• Liaising with the company PRO on sponsorship and labour cards for all new employees.
• Identifying staff vacancies and recruiting, interviewing and selecting applicants.
• Participating in management decisions regarding staffing levels, work assignments, resource planning, etc.,

Managing the Accounts Administrator
• Checking and verify all invoices
• Reporting the monthly income for the entire company