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sulthana shajan, Operations & Business Support Executive

sulthana shajan

Operations & Business Support Executive ·Zeej Strategic Consulting

United Arab Emirates

Master's degree, Business Analytics

Work experience

Total years of experience: 2 years, 3 months

Operations & Business Support Executive

April 2026 - Present

Zeej Strategic Consulting

Dubai, United Arab Emirates

April 2026 - Present

Coordinate client projects to ensure timely execution and completion of deliverables.
Manage communication between internal teams and clients, ensuring smooth project coordination.
Prepare project trackers, reports, documentation, and operational updates for management.
Monitor project schedules and maintain accurate project records.
Support operational planning and workflow coordination across departments.
Assist management with reporting, data analysis, and administrative support.
Coordinate follow-ups with stakeholders to ensure project milestones are achieved.
Contribute to process improvements that enhance operational efficiency and project execution

Company industry:
Business Consultancy Services
Job role:
Consulting

Operations & Business Support Executive

April 2026 - Present

Zeej Strategic Consulting

Dubai, United Arab Emirates

April 2026 - Present

Coordinate clientprojects to ensure timely execution and completion ofdeliverables.
Manage communicationbetween internal teams and clients, ensuring smoothproject coordination.
Prepareprojecttrackers, reports, documentation, and operationalupdates formanagement.
Monitorproject schedules andmaintain accurateprojectrecords.
Support operationalplanning andworkflow coordination across departments.
Assistmanagementwithreporting, data analysis, and administrative support.
Coordinate follow-ups with stakeholders to ensureprojectmilestones are achieved.
Contribute to process improvements that enhance operational efficiency andproject execution.

Company industry:
Management Consulting
Job role:
Management

Marketing & Operations Executive

January 2024 - December 2025

MediaOneNews

Kerala, India

January 2024 - December 2025

Coordinated marketing campaigns, sponsorship proposals, and brand partnership initiatives across
multiple industries.
Developed marketing presentations, sales proposals, pitch decks, and client communication materials to
supportbusiness development activities.
Worked closely with sales, marketing, creative, finance, and operations teams to ensure seamless
execution ofclientprojects.
Conducted market research, competitor analysis, BARC reporting, and AdEx analysis to identify market
trends andgeneratebusiness insights.
Coordinated marketing events, promotional activities, and post-event performance analysis.
Managed CRM operations, including customer records, task allocation, workflow management, and
business performance tracking.
Assisted in preparing business reports and operational documentation.
Supported client servicing activities through timely coordination and stakeholder communication.
Collaborated with cross-functional teams to improve operational efficiency and project execution.

Company industry:
Broadcast Media Production

Education

Lovely Professional University|

January 2024

January 2024

Master's degree, Business Analytics

India

GPA (percentage): 81%

GPA (percentage): 81%

Completed MBA in Business Analytics

Lovely Professional University

January 2024

January 2024

Master's degree, Business Analytics

India

GPA (point): 8 out of 20

GPA (point): 8 out of 20

Assumption College

January 2022

January 2022

Bachelor's degree, Finance

India

GPA (percentage): 80%

GPA (percentage): 80%

Completed a Bachelor's of Commerce in finance and taxation

Mahatma Gandhi University

January 2022

January 2022

High school or equivalent, Finance & Taxation

India

GPA (point): 8 out of 20

GPA (point): 8 out of 20

Skills

MEDIA MANAGEMENT

Intermediate

MICROSOFT EXCEL

Intermediate

CUSTOMER ENGAGEMENT

Intermediate

INFORMATION VISUALIZATION

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

ANALYTICS

Intermediate

EVENT MANAGEMENT

Intermediate

SALES SUPPORT

Intermediate

LEADERSHIP

Intermediate

BRANDING

Intermediate

BUSINESS ANALYTICS

Intermediate

BUSINESS REPORTING

Intermediate

CAMPAIGN MANAGEMENT

Intermediate

ELECTRONIC DATA INTERCHANGE

Intermediate

MANAGEMENT

Intermediate

MARKET RESEARCH

Intermediate

MARKETING

Intermediate

OPERATIONS

Intermediate

PROJECT COORDINATION

Intermediate

STAKEHOLDER MANAGEMENT

Intermediate

Languages

English

Expert

Malayalam

Native Speaker

Hindi

Beginner

Training and Certifications

Certifications
Business Analyst & Project Management Collaboration –
Strategic Business Development –
KPMG Certified Business Analytics Program Advanced Microsoft Excel –
KPMG Certified Business Analytics Program
KPMG
Mar 2024

Hobbies and interests

Traveling