sumaia ahmad

• Prepared and managed property listings, Forms A/B/F, contracts, and
tenancy agreements.
• Coordinated with Dubai Land Department (DLD) and managed compliance
via Tarkheesi.
• Uploaded and maintained listings on major property portals.
• Managed CRM, client follow-ups, lead generation, and deal tracking.
• Handled invoices, commission sheets, and administrative documentation.
• Liaised with developers, conveyancers, and property owners.
- Arranged for meetings, and property viewings.
- Knowledge of market trends, ROI, and community insights.
• Coordinated transactions through handover, Ejari, and DLD transfer.
• Built and maintained long-term client relationships.

• Managed front desk operations, patient reception, calls, and WhatsApp
inquiries.
• Booked, confirmed, and coordinated appointments across multiple
departments.
• Handled patient registration, insurance eligibility, pre-authorizations, and
claims.
• Explained treatment plans, billing packages, and procedures.
• Acted as liaison between patients, doctors, insurance, and billing teams.
• Followed up with patients to ensure satisfaction and retention.
• Handled patient concerns, feedback, and maintained daily reception logs.

-Welcomed visitors in person or over the telephone, answered or referred inquiries.
-Directed visitors by maintaining employee and department directories and gave
instructions.
-Maintained security by following procedures, monitoring logbook, issuing visitor
badges.
-Received and sorted mail and deliveries.
-Helped in Translation, through the translation of all the consent forms for the
procedures, services and the offers into Arabic and vice-versa.
-Helped in inside marketing by posting the offers and promoting the new services
to the customers.

• Supervised daily operations and coordinated between management and
staff.
• Planned work schedules and allocated tasks based on team strengths.
• Handled customer inquiries, complaints, and ensured service quality.
• Monitored inventory, ordered supplies, and managed clinic resources.

• Delivered excellent customer service and full shopping experience.
• Maintained strong product knowledge and merchandising standards.
• Operated cash registers and managed financial transactions.

• Collected blood samples and conducted laboratory analyses.
• Performed quality control and equipment calibration.
• Prepared samples, analyzed data, and reported results to physicians.