Executive Director IT
Dubai Holding Group
Total years of experience :24 years, 10 Months
responsible & accountable for leading digital transformation initiatives across the group. leading a over 60 Mn USD transformation program, managing over 200 senior stakeholders across 300+ entities spread across 16 countries
Managing a IT landscape for more than 2500 Stores spread across 17 countries of all international brands like Zaara, M&S, Gap, ALDO etc ..
leading a 50 Million USD oracle transformation program for the group .
Acting as a trusted strategic advisor to the group President and senior Management team on all Information Technology matters. To ensure a keen understanding of the business so as to devise and implement IT Strategies that supports robust business growth with secure, modern and reliable IT services; and is aligned to the Group IT Strategy and deliver significant business value for the Division.
In liaison with the Business MD, Group MD and Group CIO create an IT strategy for the Division and businesses that is fully aligned with the Group IT Strategy and the Divisional business strategy. Manage the implementation of the IT Strategy and report progress at Divisional Executive level.
Drive the implementation of the internationalization strategy and the integration of international IT teams
Assist business to identify opportunities (opportunity analysis, audit reports, internal/external innovation, etc.) to improve/grow/expand their businesses. Validate opportunities against Group/Divisional IT Strategy. Implement and track benefit delivery.
System Management & Development Installation and Deployment
Lead and integrate delivery of application teams to deliver new solutions, maintain systems and provide system support against agreed service levels. Lead a portfolio of multiple projects, managing resourcing, time-lines, budgets, and quality of deliverable in conjunction with PMO
Build a lean, skilled and fully engaged team. Prepare and manage budgets based on annual strategy review and planning cycle. Establish and manage relationships with key vendors. Build industry relationships to stay abreast with latest developments, innovation and business direction
Ensure governance structures are established to manage IT Projects and to manage demand at Executive Level. Ensure compliance with IT Policies, Security Standards and strengthen internal controls. Identify and manage key risks in business
Key responsibilities includes
Leading large scale Business Transformation Group CRM, Ecommerce & SAP project for Retail & Distribution group.
Developed & delivered IT strategy & roadmap aligned with Business strategy for next 5 years.
Delivered more than 11 Key Business IT projects in less than 24 months of the time.
Delivered E-Commerce channel to the business www.xcite.com.kw with the vision of replicating amazon.com for Middle East.
Led the initiative of introducing SOA integration layer in the IT landscape.
Built Center of Excellence in SAP & development of vertical specific templates for Retail, manufacturing and Industrial Businesses across Alghanim Group
Implemented & executed program management processes eg. Issue management, stakeholder management, client relationship management, risk management, rollout planning, resource deployment planning, etc.
Delivery Management: handling of complex and global program management, meeting tight deadlines and handling global teams across the organization, optimizing strategies to deliver value, along with process/technology improvements
Global Rollout, Global project planning, deployment and support involve with teams from multi countries.
Successful setup and implementation of Wal-Mart Retail/Wholesale systems (Infrastructure and Applications) for the Liaison Office, Corporate Office, Training Center, and Distribution Center as well as for the opening of 3 business formats in 2008/2009.
Developed strategy and plans for implementing solutions for the financial, merchandising, store operations, replenishment, and logistics operations as part of the Officers Group
Delivered Key projects like Budgeting & planning & Retail Link for India.
Was managing the team of 50+professionals includes Business Analysts, solution architects, Project Manager, Developers & service managers
Recruits and builds a diverse, high performance team.
Ensures complete alignment between business customers and IT project teams for the specific deliverables from multiple projects required to open various store formats.
Establishes project management standards and policies/procedures for all portfolio-specific deliverables, timelines, and budgets.
Manages the team to take proactive measures in order to mitigate risks and assists in escalations for reactive situations.
Successfully Implemented Business Transformation Project( ERP) across group
Developed & planned transformation strategies for TCNS group to deliver value in collaboration with all business functions in areas of, retail ready packaging, supply chain metrics and global sourcing.
Delivered cost avoidance initiatives by introducing the right commercial strategy & product road map.
Pioneered the design of IT architecture with help of technically proficient engineers/architects using ITIL methodologies for all the operational functions.
Envisioned & Planned the multi-level IT Org Structure for TCNS and recruited the most diverse team in the company.
Developed critical systems like Merchandising Planning & Budgeting, & POS etc.
Collaborated with store operators & many global IT vendors on infrastructure activities for TCNS like IBM, Cisco, Motorola as well as outsourcing vendors in reduction of capital and operating investments & developed the SLA with vendors.
Implemented the POS system across all the 100 stores in given timelines.
Key Member for SAP project implementation (Full Life Cycle)
Assisted the management in making the bug free POS system with the decision support system and the company to get the fully integrated POS system (cost effective).
Responsible for managing & monitoring SLAs with customers, Pre Sales activities & providing support to all IT related demands.
1996-1999 - Computer Engineering
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