Suzanne Khnaifes

Project(s) Experience: GAC and DFID Grants Focal Point
Roles and Responsibilities
 Mainstream the Global MEAL Guidelines across all related MEAL activities and at the field level
 Apply and adapt existing Global MEAL Guidelines, tools, and templates at the relevant stages of the project cycle
 Design and coordinate with country teams on needs assessment and situation analysis through various approaches
 Support to country program and MEAL teams in the region with developing the results framework, support the program with developing the theory of change, logframe and MEAL plan including indicators for existing and new projects
 Identify the budget/resources needed for MEAL activities of projects
 Follow full MEAL procedures and operating plans to develop harmonized data collection tools involving the different teams (project team, partners)
 Develop data-gathering plans and harmonize data collection, analysis and reporting flows for projects in the region
 Assess the quality of collected data for the indicators and ensure that data pitfalls and issues are mitigated
 Coordinate with country MEAL team to ensure routine data quality audits conducted in different sites, compile results at the level of a project and develop actions plans to implement corrective measures
 Conduct training on quantitative and qualitative techniques for data collection for MEAL, program, and interviewers with the region
 Coordinate the logistics of data collection, data management and ensure adequate resources are available
 Design simple and complex questionnaire using XLS or form builder (Kobo form builder, ONA form builder, etc.)
 Support in developing TOR for internal and external baseline survey, mid-term evaluations, final evaluations and frame the different types of study questions such as barrier analysis, market analysis, and Knowledge, Attitudes, and Practices Surveys (KAP)
 Manage the administrative and logistic process of evaluations involving external evaluators
 Write full narrative reports (needs assessments, internal reviews, progress reports) and executive summaries
 Present information and ‘tell the story’ of the project to multiple audiences and decision-makers based on the findings
 Provide technical supervision and coordination of MEAL activities across the region
 Provide coaching/mentoring of staff and on-the-job training to improve the skills of the staff in MEAL
 Facilitate after-action reviews and lessons learned exercises, including data collected through CBFRM and other participative forms of community engagement and feedback collection.
 Provide technical support to the team on establishing and maintaining effective feedback mechanisms for decision making, fully in line with commitments regarding accountability to affected populations (AAP), including IASC CAAP, CHS, and Sphere Humanitarian Charter
 Support the implementation of the Conflict Sensitivity approach across the program

Project(s) Experience: Youth Development
Roles and Responsibilities
 Support M&E Director in the development of monitoring plans, baseline surveys, and other tools when needed
 Contribute to the program’s learning agenda including supporting staff and partner development through training
 Provide inputs and analysis for quarterly, annual, and other reports to Senior Management
 Carry out data quality assessments (DQA) to ensure M&E data is accurate and up to date
 Provide support to local NGO partners and local partners in best practices in M&E techniques
 Assist with data entry and work with relevant project staff members to ensure appropriate data is entered into relevant M&E systems
 Conduct site visits and prepare site visit reports to confirm the status of activities
 Develop an effective track of data within the tracking systems and maintain updated documentation in project files

Project(s) Experience: Cross Border - South and Central Syria Programs
Roles and Responsibilities
 Manage, or support on M&E requirements for multiple projects under different funds
 Manage and supervise M&E officer and field team, which includes hiring, orienting and supervising activities, coordinate M&E system corrections and adjustments, solving operational issues and documenting actions taken and next steps
 Analyze information provided by the field team and produce analytical summaries: graphs, charts, tables, narratives required to fulfill internal and external reporting
 Support in feeding information into donor reporting and proposals
 Support project development and program team to ensure the quality of partner project design
 Support local partners’ efforts to develop or strengthen their M&E systems, effectively analyze project data to drive decision-making, define of indicators, and support to partner M&E staff on the design of specific data collection tools and needed activities
 Capacity building of field team and partners, developing and delivering training, improving capacities in monitoring and evaluation and provide technical training and use of technology-based data collection applications
 Maintain and compile field or partners’ M&E database using different systems to help ensure accurate information and comprehensive archive system
 Support the development and implementation of a Community Accountability and Response Mechanism (CARM) appropriate for the cash transfer program
 Participate in and support internal office coordination and planning meetings in addition to attending workshops, donor meetings, and government and sectoral coordination representing Mercy Corps

Project(s) Experience: Host Communities, CBOs and Government Institutions
Roles and Responsibilities
 Monitor program activities and progress towards achieving the program output and provide feedback
 Provide support on the development and implementation of the performance management plan (PMP), baseline surveys and targets, KAP surveys and other tools
 Conduct M&E site visits and prepare site visits reports to confirm the status of activities identified in the implementing partner work plans
 Assist with data entry and work with relevant project staff members to ensure appropriate data is entered
 Provide inputs for monthly, quarterly, annual and other reports to Project Management Unit
 Provide regular support to field offices on implementing tools and best practices
 Provide support to CEP local NGO partners and community-based organizations in best practice M&E techniques
 Provide support to senior M&E officers to conduct data quality assessments
 Capacity building of field offices and develop their knowledge on monitoring and evaluation
 Follow up with field offices to provide the needed documents
 Develop and maintain effective information database and archiving system

Project(s) Experience: Camp Shelter, NFI, Cash Transfer Programming
Role and Responsibilities
 Oversee and manage data collection processes, ensuring data is gathered promptly and appropriate manner and to an acceptable quality
 Manage, or support other program staff to manage data analysis
 Oversee or support the development of data collection methodology and tools
 Oversee or support data management and development of clear information flow between program and M&E staff, as needed
 Ensure that monitoring data are reported in a timely manner to relevant program and managerial staff
 Support in standardizing M&E across projects
 Support program staff to establish overarching M&E systems
 Support and contribute to the development of a data management system through documentation, implementation, and coordination of standardized information flow of M&E activities and reporting
 Participate in development of guidance and frameworks for procedures, policies and processes that assist in institutionalizing and supporting M&E in the country mission
 Recruitment for new M&E staff and induction
 Capacity building and training of program staff on M&E implementation, for example data collection and data management. Additionally, support in training staff on M&E technical and conceptual areas
 Oversee the performance of supervised staff, including performance management and capacity building
 Build and maintain good working relations with staff from programs and projects

Project(s) Experience: Education (Informal, Vocational), Host Community
Role and Responsibilities
 Manage data collection processes, ensuring data is gathered promptly and appropriate manner and to an acceptable quality
 Manage, or support other program staff to manage data analysis
 Ensure that monitoring data are reported in a timely manner to relevant program and managerial staff
 Support the development of data collection methodology and tools
 Support data management and development of clear information flow between program and M&E staff, as needed
 Support the development of a data management system through documentation, implementation and coordination of standardized information flow of M&E activities and reporting
 Support the development of guidance on procedures, policies and processes around M&E
 Support in standardizing M&E across projects
 Capacity building and training of program staff on M&E implementation
 Build and maintain good working relations with staff from programs and projects