ADMIN/RECEPTIONIST
SALT
مجموع سنوات الخبرة :8 years, 5 أشهر
• Greet visitors warmly and make sure they are comfortable.
• Ensure reception area is tidy.
• Fulfill all reasonable requests from customers to ensure their comfort, satisfaction and safety.
• Receive and sort e-mail for orders and reservations.
• Answering enquiries in person, by phone and on email.
• Dealing with customer’s complaints or problems
• Assist with catering events
• Assist client in addressing everyday grooming activities such as brushing teeth, toileting, bathing and grooming.
• Perform light housekeeping activities such as cleaning, dusting
• Make beds on a daily basis and change linen as often as required
• Engage client in physical and mental exercises prescribed by their doctors
• Engage client in outdoor activities such as walking and light sports
• Travelled to and from appointments, stores, amusement, and adult day care
• Prepare food or oversee the preparation of food to ensure that hygiene standards are met and that doctors’ orders are being followed
• Maintain a safe and clean environment and ensure that garbage is taken out on a daily basis
• Arrange medicines to be taken on schedule by providing appropriate reminders or administering medication only upon doctor’s orders
• Observe elderly for signs of deterioration or concern and report them to the family or doctor on an immediate basis
• Maintain record of client’s activities, behavior and symptoms for reference purposes
• Create schedules to ensure adequate and efficient staffing at all times
• Report staff hours to the Payroll department and respond to inquiries
• Recruit, interview, hire, and train retail sales staff as required
• Advise Supervisor in charge on staffing needs and personnel issues
• Assist Supervisor in charge with duties and tasks as required in a retail environment, and assume the role of Supervisor in his or her absence
• Facilitate clear communication between field staff and office staff
• Listening to customer requirements and presenting appropriately to make a sale
• Identifies marketing opportunities and establishing targeted market possibilities
• Acting as a contact between a company and its existing and potential markets
• Negotiating the terms of an agreement and closing sales thus telemarketing
• Negotiating on price, costs, delivery and specifications with buyers
• Advising on forthcoming product developments and discussing special promotions
• Recording sales and order information and sending copies to the sales office
• Reviewing your own sales performance, aiming to meet or exceed targets
• Making accurate, rapid cost calculations and providing customers with quotation
• Attending team meeting and sharing best practice with colleague
Bachelor of Science in Commerce Major in Management