Sales Account Manager
Communication Concepts
Total years of experience :13 years, 5 Months
Communication Concepts is the industry leader in CAD/CAM, PLM and advanced network services. The company is the official partner of PTC in Saudi Arabia. http://www.commucon.com
Highlights
• Contributed to closing a deal of USD 1.1 million by preparing business cases and delivering effective client presentations.
Responsibilities
• Manage sales of CAD/CAM and PLM solutions of PTC USA (http://www.ptc.com) to industrial clients in KSA.
• Lead a team of application engineers in mapping client requirements with company products and services to prepare customized cost effective proposals.
• Provide complete solutions to clients to meet their objectives for process improvements and productivity enhancements.
• Manage key accounts like Saudi Aramco and Alfanar Group assuring high quality service delivery and generate steady business.
• Identify, prospect and acquire new client accounts to increase the company’s market share.
• Drive business growth through cold calls, sales funnel management, customer presentations and follow-up for clinching business deals.
• Participate in development of sales processes for start-ups that include the CRM system and website.
• Support clients with required training to enhance their understanding of and adaptation of new solutions.
• Prepare quarterly and annual forecasts and budgets for the sales and marketing department.
• Organize marketing events in exhibitions and conferences to build brand equity and image of the company.
• Coordinate with various departments assuring consistent customer support through on time product support and after-sales service.
Part of the global KSB Group, KSB Pumps Company specializes in pumps valves and systems for industrial, building services, energy, water and wastewater applications. http://www.ksb.com/ksb-pk
Key Projects to Credit u**
• Development of an automated water pressure booster system.
Highlightsu**
• Developed control panels for a special imported booster pump and reduced lead time of procurement.
• Contributed to the in-house development of the controller for a booster system achieving 20% reduction in costs.
Responsibilitiesu**
• Led production and procurement teams and participated in new product development projects.
• Analyzed life-cycles of various products and recommended improvements and development plans.
• Improved profitability of products by analyzing and optimizing cost structures in coordination with the costing department.
• Supported the procurement department in first time purchasing of various products to achieve quality improvement and cost saving objectives.
• Visited clients and delivered presentations to promote new products.
• Supported the sales team across various phases in preparing proposals for turnkey projects.
• Prepared and reviewed brochures and manuals for new and existing products in coordination with the marketing department.
• Collaborated with the planning department to optimize spare parts requirements and reduced inventory costs.
• Trained company sales personnel and client staff on operation and maintenance of new products.
MBA Internship • Shell Pakistan Ltd, Jun 2012 – Aug 2012, Internee Sales – B2C – Researched and gathered data on Shell motor oil in various clusters in the Lahore region; analyzed strengths and weaknesses of distributors, sales team and retailers; used the survey findings to propose sales and marketing strategies to increase sales and market share. MBA Project • Progressive Education Network (PEN) – https://progressiveeducationnetwork.com – Created marketing and fund-raising strategy for the NGO; identified and analyzed industry best practices; proposed strategy to acquire potential donors and funding resources.
Internship: 6 weeks with British American Tobacco Company Pakistan