Syed Usman, Senior Sales engineer

Syed Usman

Senior Sales engineer

AG Melco- Mitsubishi Elevators and Escalators.

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Mechanical Industrial engineering and Management
Experience
17 years, 10 Months

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Work Experience

Total years of experience :17 years, 10 Months

Senior Sales engineer at AG Melco- Mitsubishi Elevators and Escalators.
  • United Arab Emirates - Abu Dhabi
  • My current job since May 2016

1. Provide Design specifications, technical support to the consultants, clients during design phase of projects
2. Carryout Traffic Analysis, workout all necessary dimensions to support consultants during design and advise an appropriate solution in a professional and effect manner
Study inquiries / tenders regarding commercial and technical matters
3. Clarify the client’s requirement and prepare final agreed specifications / inquiries, prepare compliance statements.
4. Coordinate with other departments (Installation, projects, finance, safety etc) to ensure smooth completion of project in the agreed time frame

Senior Sales Engineer- New Installations at SCHINDLER Elevators- India and Oman
  • Oman - Muscat
  • February 2012 to April 2016

1. Provide Design specifications, technical support to the consultants, clients during design phase of projects
2. Carryout Traffic Analysis, workout all necessary dimensions to support consultants during design and advise an appropriate solution in a professional and effect manner
Study inquiries / tenders regarding commercial and technical matters
3. Clarify the client’s requirement and prepare final agreed specifications / inquiries, prepare compliance statements.
4. Coordinate with other departments (Installation, projects, finance, safety etc) to ensure smooth completion of project in the agreed time frame
5) Responsible for generating business, project execution and final delivery of project to customer. .
6) One stop window for the customer. Leading the project to its successful completion and handing over to the customer.
7) Coordinating with the Installation team and the Logistics team to ensure smooth and timely delivery of the product.
8) Supervising the work of the subcontractors and other external agencies like suppliers, labor contractors etc.
9) Handling Major customer account, Major Projects & customers within a defined territory / geographic location and responsible for receivables
10) Strive continuously to improve quality and service to the customer with a view to Delight the customer at all times

Marketing Officer at ERA - PRE ENGINEERED BUILDINGS
  • India - Bengaluru
  • January 2009 to January 2012

1) Enquiry generation/Sales call in the region, Enquiries from Architects, Consultants an Clients, working on Detail Engineering of Steel structures, roof sheeting, Pre Engineering Buildings

2) Preparation of QRF/Offer - submitting quotations/ techno-commercial discussions

3) Order finalization and co-ordination with the clients and In-house Design and the Projects team till the successful completion of the project as per agreed terms

4) Arranging for approvals of the brand makes, where ever necessary especially for the government projects

5) Payments collection

6) Participating in trade fairs and sales promotional activities

8) Maintaining good customer relations by effective after sale coordination

8) Handling construction sites regularly and ensures smooth process

9) Creation & maintenance of customer data.

10) Explore new markets & information on new/developments in Steel structures, roof sheeting, Pre Engineering Buildings

Technical Representative at HILTI INDIA PVT LTD
  • India - Bengaluru
  • July 2006 to December 2008

1) Direct sales of products like drilling machines, screw fasteners, anchors, chemicals, diamond coring and positioning tools

2) Handling construction sites regularly and interact with contractors, purchase managers et

3) Responsible for collection of payments and meeting monthly sales targets.

4) Rapport Building with the customer

5) Go to end users and retails to increase confidence of the brand and increase brand market share

6) Carry out demonstrations and guide team in demonstrations

7) Taking Initiatives, Working Independently, Solving problems smartly and tactfully with enthusiasm and energy

8) Collecting full payment from the customers

Education

Bachelor's degree, Mechanical Industrial engineering and Management
  • at B.M.S College of Engineering
  • January 2006

B.E in Industrial engineering and Management (2006) with 61% aggregate, from B.M.S College of Engineering, Bangalore.

High school or equivalent, Physics, Chemistry, Maths, Computer Science
  • at BNES College
  • July 2002

Pre University with 62% aggregate, from Bangalore.

Specialties & Skills

Sales Engineering
Customer Centricity
Tender Management
Building Sales
Negotiation
AND SALES
CLIENTS
COLLECTION
CUSTOMER RELATIONS
MAINTENANCE
PAYMENTS
PROMOTIONAL
QUOTATIONS
SALES CALL

Languages

Hindi
Expert
Urdu
Beginner
English
Expert
Kannada
Beginner
Arabic
Intermediate

Training and Certifications

Spoken Arabic (Certificate)
Date Attended:
March 2018