Store Manager
Landmark group
Total years of experience :18 years, 9 Months
Landmark International- Baby shop, Doha - Qatar
Store Manager
February 15 - Present
Responsibility includes but not limited to followings
Managing the day-to-day operation of the store, as well as setting customer service
Standards, and launching initiatives to hit sales targets. As well as developing and motivating a team, whilst ensuring everyone adheres to company policies and procedures.
Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
Planned budgets and authorized payments and merchandise returns.
Meet the store's monthly targets and handle budgets
Deal with any inquiries and complaints and monitor customer service Scheduled and led weekly store meetings for all employees. Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Increased profits through effective sales training and troubleshooting profit loss areas.
Prepares reports by collecting, analysing, and summarizing information.
Driving operational, visual and customer service standards in store.
Monitoring product availability levels throughout the day and replenish stocks to ensure 100% availability
Maintains quality service by establishing and enforcing organization standards.
Contributes to team effort by accomplishing related results as needed
Manage and address shrinkage and stock loss
Continuously reviewing and managing team performance
Checking off and signing invoices and credit notes on a daily basis.
Put together staff rotas and shifts
Maximizing profits by controlling labour costs and expenses
Conducted store inventories once per quarter.
Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
Making sure the shop floor runs smoothly
Closely monitoring housekeeping and security work efficiency
Following all the company policies and adhere to the norms.
Closely monitoring and following all the audit points in daily basis.
worked as store manager
• Daily Retail Execution to be Done.
• Daily 1st Shift & 2nd shift Meeting to be done.
• Daily Cash Auditing & Control the Expenses
• Monthly once Minutes of meeting in Chennai
• Report will submitted for Positive & Negative of Stores .
• Weekly Report Taken For Sales Analysis, Used to Inform Team.
• Week Once ROS, Cover & STR days Report Taken & Requirement Given For Fast moving Product & Outward to Slow Moving Product.
• Weekly Once Damage Stock Outward & WBC Request Given To Inventory
• Daily used to sent sales report to Manager & Team
• Keep touch with merchandiser inform stock requirement
• Customer Relationship
• Ensuring the targets is achieved by the sales personnel & in return achieves my sales target.
• Ensure high quality customer satisfaction.
• Creative thinking for better ideas to attract the customer during the sale period.
• Motivate the sales personnel on the floor to achieve the higher sales.
Achieving Target, Stock Requirement, Increasing ROS, STR,
Handling Store.
• Every day Mailing DSR To Manager
• Collect the stock requirement from staff
• Week Wise Stock Requirement Given To MC
• Store arrangement whole stock counting
• Speak with staff about achieving month target & how to deal with customers
• If the staff have any in convenient solve the problem or help them
• Ensuring the targets is achieved by the sales personnel & in return achieves my sales target.
• Ensure high quality customer satisfaction.
• Report to the Mumbai head office on the day to day sales activities.
• Creative thinking for better ideas to attract the customer during the sale period.
• Motivate the sales person on the floor to achieve the higher sales.
My Reaponcebilty I Have 15 Peoples Team I Am Working Ladies Dress Materiel Depatment Sales Product Achived the Tarket
I Attent the Customer & Explain About My Product And Sale My Product---Other Wise Take Care My Showroom
I Have Compleated Graduvate Bharathidasan University I paid My Feed From Goverment Scholership--I got a A Grade
I Learn Basic Computer Operating & also i am experting internet,X-l,Dos