Business Information Manager
muvi Cinemas Co.
Total years of experience :17 years, 3 Months
Technical Scope: Data Security, ERP Implementations, PMBOK based Project Management, Cinema Management Systems, Business Analytics, Disaster Recovery & Business Continuity, and Communications
Currently working on projects to deploy Cinema Management System, AX D365 ERP Systems, HRMS System, and Health & Fitness Club management system with corresponding website and mobile apps deployment. Complete eCommerce business for movie ticket sales as well as for fitness business.
Key Achievements:
Deployed Cinema Management Systems across the planned Cinema sites in the Kingdom (20 Cinemas, 200 Screens by end of 2021)
Deployed and upgraded eCommerce website and mobile apps as necessary introducing new functionality and improved ticket booking journey for customers
Part of the Hyper-Converged Infrastructure deployment team implementing Nutanix to ensure highly available server clusters for the eCommerce systems
Deployed FreshService IT HelpDesk system over the cloud integrated with Azure Active Directory for single sign-on making it easy for end-users to register IT support requests
Built relationships with internal users and external business partners, ensuring meeting clear end-to-end objectives within SLA windows
Recommended and coordinated implementation of own public IP using BGP protocol to ensure web services and online sales are independent of ISP creating ideal failover environment
Technical Scope: Data Security, PMBOK based Project Management, Disaster Recovery & Business Continuity, and Communications
Directed IT Operations for a user community of 950+ users and supervised a team of fourteen. Oversaw business-critical IT projects across all functions through effective Technical Leadership, ICT Strategy Definition, Enterprise Applications Deployment, Operational & Service Infrastructure, Resource Management, Procurement, and Implementation. Developed IT Policies and Procedures for the holding company and associated business units (Procare Riaya Hospital, Dr. Fakeeh and Al Rajhi Hospital, and Al Salam Schools) to drive consistency, standardization and achieve financial savings.
Key Achievements:
Negotiated and reduced proposal costs by 20-50% for Financial and HR Management, Hospital Management for Procare Riaya Hospital, and School Management systems (Al Salam Schools) achieving significant savings in each proposal.
Outsourced Disaster Recovery of the group’s key financial, HR, and email systems to a DRAAS provider.
Defined policies and procedures governing corporate security, email and Internet usage, access control, and incident response. Conducted Penetration Testing to identify gaps in information security and addressed them at all branch sites.
Defined the vision and strategy for upgrading a scalable infrastructure that brought all partner businesses under a single domain and network structure, Active Directory on Clustered Virtual servers, which reduced technology costs by 40% reducing hardware, power, cooling, and licenses required.
Technical Scope: ERP, Retail POS System, Microsoft Dynamics AX, Business Continuity, PMP Trainings
Managed daily IT Operations and strategy to serve a user community of 800+ users. Oversaw a team of 10 technology professionals supervising 10 national wide area network sites to deliver business-critical projects across all functions utilizing PMBOK processes. Executed ICT Strategy Definition, Enterprise Applications Deployment, Operational & Service Infrastructure, Resource Management, Change Management, IT Budgeting, Procurement & Implementation.
Key Achievements:
Developed and defined the strategy and roll-out plan for ERP & retail software implementations in five business units managing the creation and definition of the RFP, vendor selection, software selection, and the deployment.
Selected and implemented Microsoft Dynamics AX in Rubaiyat and its four subsidiary companies for Finance & HR Modules with integration to Retail POS systems.
Successfully implemented Manufacturing and ERP of Microsoft Dynamics AX in Basateen Foods Saudi Arabia Ltd (FMCG).
Developed in-house Business Intelligence Analytical tool and data warehouse for generating reports by stores, store types, brands, regions, etc. for better planning, marketing, and sales initiatives.
Restructured IT organization to centralize IT personnel and services merging IT personnel from different business units into a single department that increased the level of support to all business units and streamlined service delivery.
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courses: Certified Information Systems Security Professional (CISSP – in progress), Certified Information Systems Auditor (CISA) ~ Certified Risk in Information Systems Control (CRISC) Project Management Professional (PMP) ~ Certified Change Manager (CCM), ITIL IT Service and Support Management, Agile Certified Practitioner Training Completed
