**** Responsibilities include & not limited to ****
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* Leading different divisions of Sales & Operations (CGD, RBD, L’OREAL) regionally with direct supervision of all daily Operations & sales functions*
* Leading and supporting in National base projects to Develop & Improve S&OP outputs
* Key Role Areas:
Primary responsibility is to optimize the level of business output.
Resolves issues pertaining to Warehousing, Operations, Ordering, Billing, shipping, schedule work, strive to increase efficiency, decrease wastage and lower costs.
- Ensure that demand of customers is met with the supply of products in full within the stipulated time window.
- Work closely with Sales and Marketing teams to achieve their targets at SKU level to avoid over selling of top SKUs from the portfolio.
- Monitor customer compliance to agreed logistic trade terms.
-Assist operations to prioritize with inbound shipments based on orders in hand.
- Work on projects that improve the supply chain processes and address demand related queries and issues.
- Confirm order quantities and generate the delivery
- Prioritize order delivery generation following prioritization rules.
- Manage the shortage and establish prioritization based on predefined rules
- Assists in planning, analysis, coordination, process improvement, and reporting activities to help keep projects on schedule and improve overall department and project efficiency.
- Supports the daily operations of logistics (GRN/GCN, Stock Transfer, SIR, Physical Inventory, Complaints, Returns) and optimize the logistics flows correlated to the activity.
- Plan the electronic orders during releasing, Picking & Invoicing.
- Optimize Warehouse operations to ensure orders arrive at customer destination in time to improve OTIF rate ( one of the important KPIs for KA like PANDA & OTHAIM ).
- Ensure that FIFO and other operational procedures are followed both by system as well as by staff.
* Key Role Areas: Ordering, shipping, billing, deliveries, returns, escalated claims and solve any issues to achieve the objectives fixed in terms of service and receivables.
• Monitor customer compliance to agreed logistic trade terms.
• Review and provide logistic or descriptive information of products.
• Inform the customer of the out of stock that affects the orders.
• Review and provide information about escalated cash collection, claims and/or credit situation.
• Maintain a record of the most common issues and problems and their solution status
• Review blocked orders for delivery for certain scenarios (e.g. MOQ/MOV), with the customer and request for the Order validation Specialist to unblock them where appropriate
• Analyze requested return orders according to returns policies and inform the Claims Specialist Logistics Inefficiencies to be processed
• Also handling Supply chain functions with greater emphasis on customer service & transportation.
Coordinating with site superintendents regarding material requirements and deliveries/collection to and from sites.
• Report Damage or any shortage in shipment to concern teams with supporting documents.
• Work closely with operations to reduce the hit on Case Fill.
• Assisting operations for releasing of inbounds in system for sales after coordinating with Finance and other departments.
• Act as an inter fact between Field support teams and other cross functional teams.
• Overseeing arrival of shipments and update sales to process orders for Promotion SKUs.
• Monitoring stock levels against the targets.
• Coordinating with teams to generate Liquidation Plan for short dated items and closely monitor the process of Liquidation orders against these items to ensure total compliance, since small error would end up shipping of fresh goods.
- Company industry:
- Distribution, Supply Chain & Logistics
- Job role:
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Logistics and Transportation
