Procurement Specialist
JORAMCO – Jordan Aircraft Maintenance Limited
Total years of experience :12 years, 4 Months
Manage all types of orders with suppliers and shipping agencies, to obtain requested parts in house within best prices and lead time.
Request prices and quotations from several suppliers to select the best price and lead time.
Prepare analysis sheet when required.
Arrange and manage to issue purchase, loan, exchange, and repair orders.
Follow up with suppliers on order confirmation to process purchase orders within scheduled deliveries and priorities.
Track and monitor orders shipping process.
Request required documents according to regulations from the suppliers.
Search for new suppliers.
Fill and update shortage parts list with the status of all requested material for an aircraft heavy maintenance check.
Cooperate with Operations Team Manger to agree upon longest accepted cutoff date and lead time, and then manage the request priority to reduce any extra, AOG and other shipping charges when applicable.
Attend customer representatives meeting with related departments in the company to provide material status and updates.
Prepare periodic and non-periodic reports as required.
• Manage all types of orders with suppliers and shipping agencies, to obtain requested parts in house within best prices and lead time.
• Request prices and quotations from several suppliers to select the best price and lead time.
• Prepare analysis sheet when required.
• Arrange and manage to issue purchase, loan, exchange, and repair orders.
• Follow up with suppliers on order confirmation to process purchase orders within scheduled deliveries and priorities.
• Track and monitor orders shipping process.
• Request required documents according to regulations from the suppliers.
• Search for new suppliers.
• Fill and update shortage parts list with the status of all requested material for an aircraft heavy maintenance check.
• Cooperate with Operations Team Manger to agree upon longest accepted cutoff date and lead time, and then manage the request priority to reduce any extra, AOG and other shipping charges when applicable.
• Attend customer representatives meeting with related departments in the company to provide material status and updates.
• Prepare periodic and non-periodic reports as required.
*Responsible for managing the flow of materials and supplies "Coordinate and expedite flow of
materials, parts, and assemblies between sections or departments, according to production and
shipping schedules or department priorities, and compile and maintain manual or computerized
records: Review production schedules and related information and confer with department
supervisors to determine material requirements to identify overdue materials and to track material."
* Making sure the flow of materials is uninterrupted and the material coordinator must utilize
procurement concepts in order to minimize costs.
* The creation of master vendor lists, strategic sourcing and purchase order management are just
some of the techniques used to manage this type of activity.
* Track materials on hand, materials in transit, materials in use and requisitions material and
establishes sequential delivery dates to departments, according to job order priorities and material
availability.
* Compile and maintain manual or computerized records, such as material inventory, in-process
production reports, and status and location of materials.
* Arrange for repair and assembly of material or part.
* May monitor and control movement of material and parts on automated conveyor system.
* The accurate and timely management of shipments is central to the cost-effective operation of
businesses in these industries.
* Logistics Coordination.
3. Worked as Acting Quality Assurance Officer in Extensya - 05/11/2012 till 04/03/2013.
* Evaluate employees' performances, and investigate customer service excellence.
* Report customer service representatives' mistakes and critical Errors.
* Arrange coaching sessions for customer service representatives'.
* Develop, perform and manage all quality assurance related activities such as internal auditing.
* Make sure that the standards are being followed.
* Reports the status of the quality levels of staff and, if needed, the products details.
4. Worked as a Customer Service Representative in Extensya - 27/12/2011 till 04/11/2012.
* Attracts potential customers by answering product and service questions; suggesting information
about other products and services.
* Maintains customer records by updating account information.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause
of the problem; selecting and explaining the best solution to solve the problem; expediting correction
or adjustment; following up to ensure resolution.
* Recommends potential products or services to management by collecting customer information and
analyzing customer needs.
* Prepares product or service reports by collecting and analyzing customer information.
* Contributes to team effort by accomplishing related results as needed.
* Raise the technical issues to the technical team if needed.
Evaluate employees' performances, and investigate customer service excellence.
Report customer service representatives' mistakes and critical Errors.
Arrange coaching sessions for customer service representatives'.
Develop, perform and manage all quality assurance related activities such as internal auditing.
Make sure that the standards are being followed.
Reports the status of the quality levels of staff and, if needed, the products details.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Raise the technical issues to the technical team if needed.
Management Information Systems (MIS) is a challenging field of study focused on integrating computer-based information technology solutions and business processes to meet the information needs of businesses and other enterprises. The computer-based information technology is viewed as an instrument for generating, processing and distributing information. While computers are the tool for this field, we equip students to be the real evaluators, creating efficiency and value within organizations.
The Scientific section represents one of academic disciplines, along with the moral and legitimate disciplines, and it focuses on scientific subjects as key basic requirements, as well as literary, linguistic, cultural, public culture and Islamic culture materials. And there are elective courses give students the opportunity to study them in accordance with their abilities and tendencies.
