Area Manager
Burger king
Total years of experience :17 years, 9 Months
Handling 8 restaurants
Operations:
• Maintain and improve QSC standards in my restaurants.
• Maintain and improve Mystery Shops results in my restaurants.
• Ensure good results in visitations and OSA scores.
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Sales & Profit:
• Increase sales by setting Local Restaurants Marketing plan and go help in execution.
• Set a challenge for all my restaurants managers to increase sales thru Guests’ satisfaction and build of loyal customers.
• Monitor the P&L of each store and make sure the controllable are well managed.
• Spot Check visitations for inventory count and for petty cash to look for any discrepancies and take correct actions.
• Encourage and push the sales for all promotional items and set a bonus to create challenge.
• Look for new possible locations for expansion of the brand.
People Development:
• Ensure that all managers &staff are trained to the required standards.
• Provide training & development plans for all and ensure completion.
• Conduct Managers Appraisals.
• Conduct regular meetings for my managers to set common goals.
• Delegate keys tasks to managers to maximize their potentials.
Retailer:
• Customer relations oriented.
• Aware of the competition on the local market.
• Community involved and has many activities for potential sales generators and problems solving.
Communications:
• Maintain excellent communications with my stores managers.
• Maintain excellent communications with my superior and discuss with him any pending issue related to the job.
• Communicate to my superior all related reports and necessary documents.