HR Generalist
AHI Carrier
Total years of experience :9 years, 3 Months
• Recruitment and Onboarding
• Employee Relations
• HR Operations
• End to end payroll administration
• Performance Management
Qualification - MBA (Human Resources) from Sikkim Manipal University - India
2
• HR Policies and Compliance
• Benefits Administration
• Training and Development
• HR Data and Reporting
• Exit Interviews and Offboarding
• Employee Communication
• HR Projects and Initiatives
• Employee Engagement
• Rewards & Recognition
• Coordinating with other global entities
Recruitment & Onboarding:-
•Scrutinizing & shortlisting CV’s.
•Conducting telephone screening round of interviews for candidates.
•Coordinating with line managers and candidates for scheduling round of interviews.
•Conducting HR round of interviews.
•Reference check of shortlisted candidates.
•Initiate medical and life insurance process for new employee.
•Preparation of offer letter & Employment contract and coordinate with PRO for visa/work permit applications.
•Preparing entire candidate file (physical & electronic), requesting for laptop SAP/CRM access login.
•Registering the new employee in SAP by generating a SAP ID.
•Preparing new hire announcements and introducing new employee to all departments.
Exit Process: -
•Initiate exit process by conducting exit Interviews & exit clearance.
•Coordinate with PRO for cancellation of visa, insurances and fuel cards of leaving employee.
•Deactivating employee ID in SAP.
•Coordinating with payroll executive to prepare ESB documents & calculations.
•Request release of final payment from finance department once clearance of leaving employee is confirmed.
Employee Relations/General Administrative task:-
•Prepare requested letters such as salary certificate, NOC, employee improvement letters, warning letters etc.
•Develop and maintain confidential departmental employee files, documents and database.
•Entering new employee details in SAP
•Recording leaves & flight ticket reimbursement request in SAP.
•Respond to employee’s inquiries regarding policies, procedures and programs.
•Send probation forms to managers to be completed for new employees.
•Send notification and list of requirements to employees for the renewal of their visa and work permit.
•Accepting employee reimbursement request and calculating the eligible amount as per employee grading, auditing and forwarding to the finance team, such as petrol, parking, SALIK fees and car insurance reimbursement.
•Actively involved in planning and executing various events and activities for employees.
Assisting HR Manager.
•Jointly conduct programs with functional team leaders to develop the skills and enhance capabilities of employees.
•Provide advice and assistance to Line managers in conducting team member’s performance evaluations.
•Organize staff training sessions, workshops and activities.
•Monitor performance and attendance activities.
•Manage/update employee personnel files.
•Lead new employee’s orientations and induction programs.
•Responsible for communication in the organization on human resource and work related topics.
Achievements:
•Contributed towards achieving 90% employee retention rate for the year 2015.
•Organized job fare.
Handling Current, Saving Accounts and ensuring end to end solutions for all account related queries.
•Ensuring vibrant contact with customers and identify cross-sell opportunities proactively.
•Achieving set targets for Life Insurance business while following the IRDAI guidelines.
•Accepting insurance claim forms, processing new insurance policies and necessary documentation for settling claims and ensuring closure of the same within the set time frame.
•Carrying out all transactions while ensuring compliance to all audit and regulator policies.
•Handling financial transactions including remittances, cash transfers, demand drafts, pay orders, local clearing collections, loan queries and all foreign currency transactions at teller and operations unit.
•Providing excellent customer service, by ensuring that requests are processed in an accurate and timely manner.
•Tracking teller transactions to ensure compliance with Bank and regulatory policies. Ensuring compliance of Anti-money laundering policy. Custody of branch keys. Ensure satisfactory Audit ratings.
•Investigating/ handling customer complaints and queries and providing effective resolution within an accepted and tracked timeframe.
Identify business opportunities by identifying prospects, researching and analyzing sales options.
•Sell products by establishing contact and developing relationships with prospects, recommending solutions.
•Maintaining relationships with clients by providing support, information, and guidance, researching and recommending profit and service.
•Preparing reports by collecting, analyzing, and summarizing information.
•Maintaining quality service by establishing and enforcing organization standards.
•Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks,
•Contributed to team efforts by accomplishing desired results.
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