Tanveer Fatima, Office Administrator / Reception / Front Desk

Tanveer Fatima

Office Administrator / Reception / Front Desk

Tecon Limited

Location
United Arab Emirates
Education
Bachelor's degree, BBA
Experience
18 years, 8 Months

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Work Experience

Total years of experience :18 years, 8 Months

Office Administrator / Reception / Front Desk at Tecon Limited
  • United Arab Emirates - Dubai
  • My current job since February 2007

• Overseeing schedules for all executives and manage booking for conference rooms and group work-spaces.

• Greeting and assisting customers (visitors, clients, customers and staff) in face to face interactions or by telephone, serving as the first point of contact.

• Working with HR department to facilitate recruitment drives.

• Maintaining and improving online databases of client accounts and external vendors, including updating information when necessary.

• Establishing & monitoring procedures for record keeping.

• Ensuring security and confidentiality of data.

• Maintaining supplies and equipment; photocopies; faxes; monitors office accounts for fax and telephone calls.

• Preparing correspondence, presentations, reports, agendas, background materials and minutes.

• Maintaining files and stock of informational material for the department and visitors.

• Organizing and schedule meetings and appointments, notifies attendees of location and time.

• Coordinating room bookings, equipment and catering for the department.

• Performing other related duties as assigned.

Added Responsibilities - Sales Support Executive (Lighting) at Tecon Limited
  • United Arab Emirates - Dubai
  • July 2014 to June 2020

• Providing technical support to the department.

• Working on the BOQ and client’s specifications, selecting appropriate luminaires from a range of various manufacturers and making proposals.

• Preparing quotations with the proposed and approved luminaires.

• Preparing submittals.

• Coordinating with the in-house designers and sales team to ensure that lighting solutions are integrated accurately in the technical and sales
process.

• Preparing Purchase Orders and Sales Orders on organization administered NAV application.

• Handling logistics, keeping track of deliveries and coordinating with the corresponding site representatives.

• Communicating with store-keepers to update stock and sample reports.

Indoor Telesales Executive at STANDARD CHARTERED BANK
  • United Arab Emirates - Dubai
  • February 2006 to February 2007

Worked as a full time indoor Telesales Executive for the Credit Cards department and managed to cross the targets in the given limitations of time.

Tele Sales Executive at BUSINESS CLUB CARDS UK
  • United Arab Emirates - Sharjah
  • October 2005 to January 2006

Served as a full time indoor Tele Sales Executive for the Discount Offering Premium Cards and managed to cross the targets in the given limitations of time.

Education

Bachelor's degree, BBA
  • at Preston University
  • July 2011

Specialties & Skills

Customer Service
Communication Skills
Administration
Teamwork
Tech Savvy
MS Excel
MS Word
MS PowerPoint
Android
Windows

Languages

English
Expert
Urdu
Native Speaker
Hindi
Intermediate

Training and Certifications

Most Loyal Employee (Certificate)
Date Attended:
February 2017
Best Employee of the Year - 2017 (Certificate)
Date Attended:
February 2017