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Tarek Aly, Internal Audit, ISO Governance & Compliance

Tarek Aly

Internal Audit, ISO Governance & Compliance·High Class Health Care

Qatar

Bachelor's degree, Quality Manager Training Course

Work experience

Total years of experience: 20 years, 4 months

Internal Audit, ISO Governance & Compliance

October 2025 - Present

High Class Health Care

Doha, Qatar

October 2025 - Present

• Lead institutional ISO governance frameworks aligned with government regulations and audit
authorities.
• Conducted organization-wide gap assessments and compliance reviews against ISO and national
standards.
• Developed and maintained audit-ready policies, procedures, SOPs, and control documentation.
• Planned and executed internal audit programs, management reviews, and compliance assessments.
• Embedded risk-based controls and KPIs to drive continuous improvement and governance maturity.
• Maintained continuous audit readiness with no disruption to operational services.
• Tracked, escalated, and closed audit findings, non-conformities, and corrective action plans.
• Acted as focal point for external auditors, certification bodies, and regulatory inspections. ISO 9001, ISO 14001, ISO 45001, ISO 27001, government sector standards

Company industry:
Other Healthcare Services
Job role:
Management

Human Resources Manager

March 2011 - October 2025

Final Touch Consulting

Doha, Qatar

March 2011 - October 2025

• Lead HR outsourcing operations for two entities under the Final Touch Group, coordinating service
delivery across multiple client sites in the hospitality and financial services sector, managing 500+
employees overall.
• Collaborated with executive leadership and key clients to align HR and operational strategies with
business objectives and contractual KPIs.
• Directed end-to-end recruitment, onboarding, payroll processing, and employee relations, ensuring
compliance with Qatari labor laws and company policies, reducing discrepancies.
• Designed and implemented HR outsourcing frameworks tailored to client needs, improving service
quality, retention, and workforce efficiency.
• Managed performance evaluation systems, compensation structures, and manpower planning to
support scalable growth and operational excellence across hospitality clients.
• Oversaw ISO 9001 compliance, Wage Protection System (WPS) adherence, and ERP deployments to
enhance process transparency and reporting accuracy, streamlining operations for 30+ sites.
• Developed policies and ensured organizational compliance, optimizing the employee experience
across hospitality-related services and reducing turnover.
• Built strategic client partnerships and delivered HR solutions that boosted productivity and
sustainable business outcomes, increasing client satisfaction.

Company industry:
Administration Support Services
Job role:
Human Resources and Recruitment

Head of Operations

March 2011 - October 2025

Final Touch Services,

Doha, Qatar

March 2011 - October 2025

• Lead hospitality services operations across multiple locations, standardizing service quality and operating
procedures (SOPs) within a hospitality context, overseeing 300+ employees and 30+ sites.
• Managed budgets, procurement, and logistics to optimize operational performance and cost efficiency,
improving workforce efficiency and scheduling accuracy across sites.
• Established and updated Standard Operating Procedures (SOPs) and quality practices to ensure guest
satisfaction and compliance with safety and health standards.
• Oversaw supplier relationships and vendor management, coordinating cross-functional teams to ensure
smooth daily operations and client satisfaction across hospitality services.
• Collaborated with HR and Business Development to align operational goals with client requirements and
market demand.
• Implemented ISO-QMS and quality-control procedures, ensuring regulatory compliance across all sites
and enhancing audit scores.
• Documented and analyzed performance reports to deliver measurable improvements in guest experience
and cost reductions.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Equipment & Logistics Operations Manager

January 2008 - January 2011

Top Equipment

Doha, Qatar

January 2008 - January 2011

• Directed daily logistics operations for raw materials handling and distribution, ensuring efficiency, quality
control, and adherence to company and client standards in the services sector.
• Managed budgeting, procurement, and inventory management for raw materials, optimizing supply chain
processes to reduce costs and minimize stockouts.
• Managing heavy equipment, fleet operations, and logistics services for construction, infrastructure, and
industrial projects.
• Oversee equipment mobilization and demobilization, transportation planning, route coordination, and
asset tracking to ensure timely and cost-effective service delivery.
• Equipment utilization, preventive maintenance coordination, warehouse and yard operations, and
inventory control.
• Led process improvement and resource optimization efforts in raw materials logistics, enhancing overall
productivity, sustainability, and on-time performance rates by 93%.
• Coordinated cross-functional teams, vendors, and transportation logistics to streamline raw materials
flow, improving delivery timelines and workflow efficiency while supporting business expansion
initiatives.
• Managed logistics functions to optimize operational performance while ensuring strict compliance with
HSE standards, client contracts, and regulatory requirements.

Company industry:
Other Business Support Services
Job role:
Logistics and Transportation

Auditor / Accountant

January 2006 - January 2008

El Ashiry Accounting Office

Cairo, Egypt

January 2006 - January 2008

• Prepared daily journal entries and maintained general ledger accounts using SAP R/3 / Oracle Financials,
ensuring accurate month-end close.
• Developed financial statements (Income Statement, Balance Sheet, Cash Flow Statement) in line with
local GAAP and IFRS where applicable.
• Utilized accounting software (QuickBooks, SAP, Oracle Financials, Tally ERP) to support financial
processes.
• Performed financial analysis to support management decisions (feasibility studies, performance
evaluation).
• Reviewed accounts and ensured reconciliation of balances with supporting documents.
• Managed accounts payable and receivable (invoices, collections, payments).
• Conducted bank reconciliations and matched statements with accounting records.
• Prepared budget forecasts and analyzed variances between actual and planned figures.
• Administered payroll, calculating salaries, deductions, and benefits in compliance with local laws.
• Filed tax returns and ensured compliance with financial and tax regulations.
• Experienced in internal and external auditing.
• Prepared periodic management reports highlighting the companys financial position.
• Contributed to developing financial policies and procedures to improve workflow.
• Coordinated with clients and suppliers to resolve financial issues.
• Managed inventory and cost accounting, integrating with financial records.

Company industry:
Financial Auditing
Job role:
Accounting and Auditing

Education

ISO

September 2019

September 2019

Bachelor's degree, Quality Manager Training Course

Qatar

GPA (rating): Excellent

GPA (rating): Excellent

DIPLOMAS

June 2017

June 2017

Diploma, Human Resources

Qatar

GPA (rating): Good

GPA (rating): Good

Diploma in Human Resources, ALISON
View attachment

ALISON

June 2017

June 2017

Diploma, Business Management & Entrepreneurship

Qatar

GPA (rating): Good

GPA (rating): Good

Diploma in Business Management & Entrepreneurship, ALISON

ALISON

June 2017

June 2017

Diploma, Risk Management

Qatar

GPA (rating): Good

GPA (rating): Good

Diploma in Risk Management, ALISON

ALISON

June 2017

June 2017

Diploma, Project Management

Qatar

GPA (rating): Good

GPA (rating): Good

ALISON

June 2017

June 2017

Diploma, Education And Psychology

Qatar

GPA (rating): Good

GPA (rating): Good

Faculty of Commerce, Cairo University

June 2006

June 2006

Bachelor's degree, Accounting

Egypt

GPA (rating): Good

GPA (rating): Good

Accounting Section
View attachment

Skills

Quality Systems
Expert
Quality Systems
Expert
Operational HR
Expert
Operational HR
Expert
Strategic Leadership
Expert
Strategic Leadership
Expert
HR Management
Expert
HR Management
Expert
Business Development
Expert
Business Development
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
INTERNATIONAL STANDARDS
Expert
INTERNATIONAL STANDARDS
Expert
OPERATIONS
Expert
OPERATIONS
Expert
QUALITY ASSURANCE
Expert
QUALITY ASSURANCE
Expert
CONSULTING
Expert
CONSULTING
Expert
SOFTWARE DESIGN
Intermediate
SOFTWARE DESIGN
Intermediate
BUDGETING
Expert
BUDGETING
Expert
COST CONTROL
Expert
COST CONTROL
Expert
OPERATIONS MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
PROFITABILITY MANAGEMENT
Expert
PROFITABILITY MANAGEMENT
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Project Management
Expert
Project Management
Expert
Accounting
Expert
Accounting
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Management
Expert
Management
Expert
Banking
Expert
Banking
Expert
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
OUTSOURCING
Intermediate
OUTSOURCING
Intermediate
Team Management
Expert
Team Management
Expert
Negotiation
Expert
Negotiation
Expert
Leadership
Expert
Leadership
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
ISO 9001:2015 Quality Manager Training Course
Quality Manager Training Course
Quality Manager Training Course
Quality Manager Training Course
Diploma in Psychology
May 2017
Diploma in Project Management
May 2017
Diploma in Risk Management
May 2017
Diploma in Business Management & Entrepreneurship
May 2017
Diploma in Human Resources
ISO 9001:2015 Quality Manager Training Course
ISO 9001:2015 Quality Manager Training Course
ISO 9001:2008 Quality Manager Training Course
ISO 9001:2008 Quality Manager Training Course

Hobbies

  • Leadership & Teamwork
    -Led a team of 10+ employees to deliver HR outsourcing services to multiple clients, achieving a 95% client satisfaction rate. -Managed two companies under Final Touch Group (consulting & services) with consistent growth and improved efficiency. -Developed and implemented a new employee onboarding system that reduced turnover by 20%.