Administrative Assistant – Event Management & Logistics
New York University
Total years of experience :19 years, 4 Months
Key Responsibilities:
• Responsible for management of CRM system Sales Force customized to cater tasks associated with event management, facilitating the registration process.
• Ensuring a database of more than 15, 000 contacts in the university is updated on regular basis.
• Organizing events, taking care of logistics required, and ensuring event registration on timely basis for more than 380 public events, workshops, and conferences held.
• Providing administrative support to university office in order to help assist in reducing burden of clerical, secretarial, and general office duties including meeting with new customers and working on different ongoing projects.
• Acting as one point contact between the institute and incoming visitors, communicating them about university departments, activities, policies, and programs offered while answering their queries.
• Overseeing and completing different office tasks including corresponding through letters, word processing, using spreadsheet software for calculations, and entering data to streamline functions.
• Improving the current filing system to make it more easily accessible by organizing it into physical and electronic catalogs that user can understand as well as interact with.
• Carrying out other important admin tasks including securing locations for conducting events, arranging caterers, tracking audience responses, management of complex budgets and grants, and organizing office calendars.
• Liaise between departments and operating units
• Schedule appointments and events
• Maintain departmental files, documents, data files and confidential information.
• liaise with conference organizers to coordinate all pre-event and post-event logistics
• Coordinate Audio/Visual needs at Institute programs. Liaise with speakers to gather requirements, ensure they are met,
and seamlessly implemented day of.
• Answering phone calls
• Responsible for the Institute’s inventory of A/V equipment
• Reporting data on programs and attendance related Institute events.
• Manages digital archive and distribution of media to video editors and NYU constituents for use.
• Maintains Institute’s online presence implementing edits to the web page, and posting on facebook, twitter, and other
social media.
• Coordinate with vendors for program specific promotional materials
Highlights:
• Working knowledge of Bloomberg, Zawya, State Street, and Thomson / Reuters PORTIA systems for data research and retrieval.
Key Responsibilities:
• Proactively monitored and revised analysis on companies, industries, sectors, and countries to provide data for detailed business evaluations.
• Responsible for documentation involving quantity portion, performance and risk measures, portfolio reports, funds, and benchmark evaluations.
• Kept continuous liaison with portfolio managers and other internal stakeholders to keep them updated about any significant changes found after portfolio analysis.
• Produced and verified performance reports for different market segments over varying timelines while offering expert opinion whenever required.
• Collected and distributed data for performance to prepare monthly, quarterly and annual reports to be presented to management.
• Oversaw reconciliation of performance results calculated to identify and advice corrective actions to overcome shortcomings.
• Loaded relevant indices, calculated actual performance with anticipated KPIs while assisting in attribution of analysis reports.
• Created, maintained, and improved custom benchmarks to optimize performance of the portfolio over time.
Highlights:
• Helped organized Cityscape Abu Dhabi 2008 the International Real Estate Investment and Development Event.
Key Responsibilities:
• Assisted in preparation of marketing collateral, presentations, documents for pre and post qualification of sales and other material as required by the management.
• Collaborated with company headquarters in the UK to communicate marketing issues faced, seeking guidance for their immediate resolution.
• Attended important industry events, exhibitions, and tradeshows to promote company’s product portfolio.
• Contributed business acumen, experience of interaction with customers, and market knowledge in preparation of marketing plans.
• Accelerated business development efforts through marketing, referrals, and client visits to exceed assigned sales targets.
• Carried out other important tasks including attending phone calls, meeting clients, giving presentations, and product demonstrations to help build company brand image.
• Proactively monitored competitor products to advice the company on improving its pricing, product, and marketing strategies to stay ahead of the market.
Key Responsibilities:
• Prepared detailed product presentations covering important client concerns as well as details of product specifications.
• Reduced hotel expenses by providing adequate alternate accommodation arrangement along with all important household accessories and furnishing.
• Assisted in development of proposals, presentations, and other marketing collateral which would help in marketing communications.
• Managed portfolio of customers by maintaining excellent business relationships with existing clients and building referrals to find more prospects.
• Evaluated products of competing companies in the market to prepare and present report to senior management in order to continuously improve marketing strategy.
• Strived to exceed set business targets by up-selling and cross-selling to existing customers, through business networking, and giving product demos to new customers.
Key Responsibilities:
• Interfaced with customers to answer queries, communicate shipping rates, and resolve problems by following up with relevant personnel.
• Responsible for arrangement of printing and labeling in loading rack, removing printed material from machine, postmarked envelopes and tape, and folder sheets.
• Remained updated on shipping rates offered by competitors to guarantee best rates offered to customers on order to fetch business for the company.
• Placed packages and letters in mailbox, securing it with flaps, collecting money for postage due and COD (cash on delivery) fee.
• Assisted other team members in lifting heavy packages to be loaded onto and unloaded from different courier vehicles used.
• Clearly communicated customers about delay in their packages or post mail due to weather, holiday, or any other unforeseen reason.
Highlights:
• Secured first place in a work contest designed to increase productivity of workers by awarding the individual taking most number of orders within a limited time.
Key Responsibilities:
• Assisted in preparation and cooking of wide food variety involving interaction with equipments, utensils, and tools while following company’s cleanliness standards.
• Took orders from customers, ensured the right type and quantity of food was communicated to food preparation area, and food quality as well as presentation guidelines were completely followed.
• Provided customers with accurate and quick service showing sensitivity to their individual tastes in the dining area as well as at the cash till.
• Strictly adhered to the health and hygiene guidelines set by the company by keeping the kitchen as well as food serving area clean.
• Learned to use variety of chemical cleaning products and utensils with right protection equipment.
Double Concentration: Majors in General Management and Minor in Marketing Core Courses Taken: Human Resource Management, Direct Response Marketing, Small Business Management, Production & Operation Management, International Marketing, New Product Management, Knowledge Management, Marketing Research, and Business Policy Seminar. Academic Honors & Awards: • Fall 2008: Dean’s Honor List for attaining a minimum GPA of 3.7
Academic Awards & Honors: • Fall 2004: Academic Achievement Award in recognition of my contributions to the high standards of excellence at Buchholz High School. • DTA S.TA.R.T Certificate (Driver Training Association, Student Training Alcohol Related Topics)
