TAREK TAOKJE

Acquire/share evolving market trends and competitive activities - Ensure proper stock management, minimizing stock out situations - Effectively analyzes business to ensure client continuity - Coach the team to reach individual and collective objectives - Assisting the boutique manager in Monthly/Quarterly/Yearly appraisals of sales staff - Monitor staff appearance and behavior (uniform, consignments, grooming) - Enforcing training programs for sales advisers and ensuring training efficiency - Assisting management in hiring sales advisors Representing an immaculately groomed and positive personality with fine etiquette - Gathering/sharing market intelligence - Developing cohesive team, fully trained and motivated to deliver superior customer service on a consistent basis - Supervises and manages the store - Displays highest level of store upkeep and in store displays - Generating Daily Sales Report, Weekly and Monthly reports - Build VIP client database and follow-up - Handle VIP clients: product presentations, private viewings - Provide excellent Client after Sales Service - Follow on repairs in coordination with head office and Customer Service center - Treat special demands or complains - Management of sales advisors according to management strategy and vision: staff development, day-to-day management, holidays and vacancies management.

Meets/exceeds sales objectives in accordance with the targets by using advanced sales techniques - Handling Corporate deals by: Generating new client, maintaining and developing the current one to ensure continuous relationships - Understanding and providing assistance in satisfying customer needs & queries about products, prices and services - Manages retail discounts within parameters set - Maintaining and develop customer relationships in order to build long term and consistent client relationship - Handling and introducing new launches, promotion of products and visual merchandising - Possesses in-depth product knowledge of the brand and a good knowledge level of competing brands - Identifies and measures current and prospective customers and their requirements by various CRM initiatives - Pro-actively provides feedback in a structured manner on opportunities for continuous improvement - Coordinating with Customer Care Center for after sales service - Generating Daily Sales Report.

Identifying and Executing new areas of business, partnership and new interactions - Building new pipelines of Business - Preparing and presenting at seminars and user group meetings Responsible for the managing of new store opening processes, ensuring stock, logistics, I.T. and merchandising are synchronized in a timely manner - Full line and performance management accountability of the Store Managers within the region - Develops and implements methods and procedures for monitoring store activities, such as sales, expenditures, progress reports etc., in order to inform senior management with the current status of store activities - Interpret company policy to employees and reinforce safety regulations, including the Marketing and Visual Merchandising guidelines and promotional activities - Analyze store budgets to identify needs and/or reductions, and may allocate operating budgets funds - Ensures compliance with established security, sales, and record keeping procedures and practices - Measure and monitor sales performance through KPI’s and commercial reports - Work with Store Managers to manage shrinkage and stock loss, highlighting risk areas to Retail director - Provide induction and initial training to new members of staff; ensure constant evaluation of the employee knowledge in terms of Brand Awareness, product knowledge, and service skills - Providing basic counseling’s to staff who have performance related obstacles - Manage schedule absences and coordinate actions to ensure that everything is adequately covered off to ensure continuity of services.