Property Assistant Manager
Mirage International Property Consultants
Total years of experience :16 years, 6 Months
• Follow up with maintenance department the tenant's complaints and requests.
• Forward and discuss with our maintenance team complaints received from our tenants.
• Assist property team on their request regarding their managed buildings.
• To escalate the tenants, request to the management for decision and approvals.
• Study and analyses the maintenance request and reports before to send it to the landlord for approvals.
• Send the maintenance requests to the landlords for their approvals with our suggestions and recommendations.
• To assist and negotiate with the tenants the rental rate for renewal.
• To assist and explain to the new tenants the procedures of check-in from the agreement signature to the meter transfer.
• Send to the landlord or landlord representative on monthly basis the statement of account and bank remittance.
• Coordinate with the procurement department regarding the provided quotations for different requests.
• Send to the landlords the renewal suppliers contracts for approval.
• Send the landlord approval (LL) to the concerned department to proceed based on the approval code.
• Answer to the tenant's inquiries and complaints on dispatching the needed staff for immediate action.
• Repost and follow any emergency incident to the management and the concerned department for the needed action.
• Review the application to lease and the documents required from the sales team before the management approval.
• Submit to the landlord the tenants request and offers regarding the new lease rate after decision and recommendation from our management.
• Represent Mirage company in the administrations and municipality to resolve the company issues.
• Communicate and coordinate with building supervisors regarding the building update and reports.
• Handle the tenants notices as per the requirement (Pest control, PPM, Events etc...)
• Receive the landlord's requirements and communicate it to our management and recommend the best potion for each cases.
• Coordinate with other departments (Sales, Procurement, Finance and Maintenance) to help to find adequate solutions to their requirements.
• Check the final stage of the inspection reports, Property reports (check-out) along with damages & charges costing before sending it to the tenants for confirmation.
• To provide full Administrative support to the PFM.
Ensure set sales/leasing targets are met and or exceeded.
* Take active role in negotiation of marketing agreements and commission levels with
landlords.
* Ensure property management database software is accurate and up to date at all
times with lead generation.
* Manage effective feedback mechanisms for all clients and lessees and regularly take
proactive steps to improve client/lessee/vendor/purchaser/agent relationships.
* Communicate and liaise effectively with the Leasing/Commercial Teams to maximize
business opportunities.
* Ensure effective after sales/leasing services to ensure customer satisfaction.
* Follow all leads to their final conclusion.
* Ensure the End of Week Activity report is accurate and reported within the agreed
timescale.
* Keep up date to date with property market activities locally and internationally.
* Seek out new opportunities and gaps in the market.
* Promote the business through various marketing channels and communications.
* Act as “ambassador” for Mirage Property within wider Qatar community.
* Ensure the Company brand duties as requested by Senior Management as may be
required from time to time.
“Get the Sale” using various sales methods (door-to-door, cold calling, presentations
etc)
* Forecast sales, develop “out of the box” sales strategies/models and evaluate their
effectiveness
* Evaluate customers needs and build productive long lasting relationships
* Meet personal and team sales targets
* Research accounts and generate or follow through sales leads
* Attend meeting, sales events and trainings to keep abreast of the latest
developments
* Report and provide feedback to management using financial statistical data
* Maintain and expand client database within your assigned territory
* Organizing Events
* Selling Audio and lights devices
Sales Representative "2013 - 2014"
Establish new accounts by organizing and planning daily work schedule to build on
existing or potential sales outlets
* Study the type of sales outlet and adjust content of sales presentations
* Study potential volume of dealers and focus on sales efforts
* Make and submit orders by referring to product literature and price lists
* Gather current marketplace information on newly introduced products, delivery
schedules, pricing, and merchandising techniques in order to monitor competition
* Investigate problems; prepare reports; develop solutions, and make
recommendations to management in order to resolve customer complaints
* Attend educational workshops; review publications, and be involved in professional
societies
* Provide historical records by keeping records on customer inquiries and sales
* Contribute to team efforts in accomplishing organizational goals.
Assists office staff in maintaining files and databases
Prepares reports, presentations, memorandums, proposals and correspondence
Assigns jobs and duties to office staff as needed
Monitors office operations
Schedules appointments and meetings for executives and upper level staff
Serves as the go-to for office inquiries and conflicts
Manages staff schedules
Tracks office supply inventory and approves supply orders
Assists in the preparation of department budgets and expenses
Supervises all administrative personnel
Education: 2007 - Bachelor of Commerce Division of Business Administration.
