Administrative Support Manager and Government Relations
NOBU HOTEL RIYADH
Total years of experience :17 years, 5 Months
a. Develop and implement HR strategies and initiatives aligned with the overall business strategy
b. Bridge management and employee relations by addressing demands, grievances or other issues
c. Manage the recruitment and selection process
d. Support current and future business needs through the development, engagement, motivation and preservation of human capital
e. Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
f. Nurture a positive working environment
g. Oversee and manage a performance appraisal system that drives high performance
h. Maintain pay plan and benefits program
i. Assess training needs to apply and monitor training programs
j. Report to management and provide decision support through HR metrics
k. Ensure legal compliance throughout human resource management
l. Responsible for all government relations
m. Assist in developing benefit matrix
n. Assist in putting payroll levels according to positions
o. Participate in creating the hotel development Policy
p. Working on establishment and opening hotels
q. Participation in the development of administrative system
r. My role is to connect between the hotel owner and operator of the hotel from an administrative fact
Achievements:
a. Successfully complete the Pre-opening and Grand opening of the Hotel.
b. Recognition for contributing to the opening of Hyatt Regency Riyadh
Responsibilities:
a. Responsible for hotel security and protection Assist in developing benefit matrix
b. Responsible for the managing control room and the cameras Participate in creating the hotel development Policy
c. Responsible for arranging and organizing the hotel's outdoor parties
d. Follow-up with the private organizations of the State and the private sector and bringing the approvals regarding the arrangement of concerts and conferences
e. Responsible for government relations
f. Responsible for logistics services
g. Participating in creating the hotel development Policy
h. My role is to connect between the hotel owner and operator of the hotel from an administrative fact
i. Finding out a well-qualified employee for recruitment and prepare for interviews
j. Looking for out-sourcing staff for hiring
Achievements:
a. Recognition for contributing to the opening 2 hotels.
b. Achieved the Certificate of Attendance Team Building Culture
Responsibilities:
c. Taking care of 10 Hotels operation in charge of human resources administration
d. Working on establishing new companies with coordination with legal department.
e. Working on separating companies from each other.
f. Separating each hotel with united number and issuing new separated record.
g. Working on pay salaries.
h. Making employment contracts.
i. Preparing multi-negotiation with medical insurance companies.
j. Work on issuing hotels license such as Saudi Commission for Tourism & National Heritage, Municipality, issuing traders record and civil defense certificate.
k. Following-up with Ministry of Labor and keeping organization in right domain (Nitaqat) and following-up with wages protection system.
l. Staying in connection with the external resources of employment such as agencies and travel companies.
m. Attending the employment exhibitions and document the awareness efforts according to human resources standards and Saudi Commission for Tourism.
n. Dealing with directorates and departments of government such as labor, passports, GOSI, traffic and courts as required to the organization business.
Achievements: Appreciation letter from General Manager.
Responsibilities:
a. Interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
b. Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
c. Establish and maintain contact with external recruitment sources.
d. Maintains human resource staff by recruiting, selecting, orienting, and training employees.
e. Attending job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
f. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
g. Developing with line managers HR planning strategies which consider immediate and long-term staff requirements.
h. Working on salaries pay-roll in addition of Wages Protection System.
Achievements:
a. Supervisor of and colleague of the Month Department Selection Criteria Human Resources
Month of March 2011.
b. Supervisor of and colleague of the Month Department Selection Criteria Human Resources
Month of November 2012
c. Letter of Appreciation from Human Resources Administrator - Intercontinental Riyadh
d. Letter of Appreciation for providing fantastic service.
Responsibilities:
a. Translating the new employee file
b. Make the renewal of the residence permits
c. Entering the Iqama duration, valid & expiration date, in private File
d. Dealing with the Government Departments if anything required
e. Contact Account Department to pay The Fee of Iqama or any other Expenses related to HR
f. Renewing Car Limerence & Istimarats
g. Following-up & solving the issues of the hotel and the staff
h. Receiving the Passports, Iqamas & keep it in safe place
i. Receiving Hotel Post
j. If there is an emergency with any employee, I am in Contact to solving the issues
k. Promoted and transferred from HR Supervisor in Intercontinental Riyadh to Assistant HR Manager in Crowne Plaza Al Khobar
Achievements and Responsibilities:
a. In charge of 14, 500 employees across the company.
b. Compile A new Employee File
c. Make the renewal of the residence permits
d. Entering the Iqama Duration, valid & expiration Date, in private File
e. Dealing with the Government Departments if anything required
f. Contact Account Department to pay The Fee of Iqama or any other Expenses related to HR
g. Renewing Car License & Istimarats
h. Solving Staff Problems
i. Receiving the Passports, Iqamas & keep it in safe place
j. Receiving Hotel Post
k. If there is an emergency with any employee, I am in Contact
a. Follow, locate and monitor overdue accounts, using computers and a variety of automated systems.
b. Report information about financial status of customers and status of collection efforts.
c. Locate and notify customers of delinquent accounts by mail & telephone in order to solicit payment.
d. Confer with customers by telephone to determine reasons for overdue payments and to review the terms of payment.
e. Advise customers of necessary actions and strategies for due payment.