Total Years of Experience: 14 Years, 10 Months
July 2021
To Present
IT Team Leader
at Saudi National Bank (Microland)
Location :
Saudi Arabia - Abha
Handle Tickets for the Southern Region
Maintain Hardware Reports
Maintain daily Activities
Daily engineer reporting
Delivering advanced knowledge to solve the issus
Monitoring tickets and SLA
Maintain Hardware Reports
Maintain daily Activities
Daily engineer reporting
Delivering advanced knowledge to solve the issus
Monitoring tickets and SLA
March 2014
To July 2021
Field Engineer
at Microland (Global Partner Of NCB Nationwide)
Location :
Saudi Arabia - Jeddah
• Deploying & Migration of Windows XP To Windows 7
• Network System Management
• Support Services To Users Based On Ticketing System
• Hardware & Software Installation As Per NCB Standard
• Working On Policy Management On User Profiles
• Configuration of Switch & Routers
• Backup & Restore User Data Safely
• Installation Of Client & Server Windows.
• Service Desk Management
• Remote Support onsight and field
• Incident Management
• System/ Network Support Services
• Network System Management
• Support Services To Users Based On Ticketing System
• Hardware & Software Installation As Per NCB Standard
• Working On Policy Management On User Profiles
• Configuration of Switch & Routers
• Backup & Restore User Data Safely
• Installation Of Client & Server Windows.
• Service Desk Management
• Remote Support onsight and field
• Incident Management
• System/ Network Support Services
October 2011
To October 2012
IT Assistant
at safwco
Location :
Pakistan - Hyderabad
Network Management
Hardware Trouble shooting
Network Printer Installation & Management
Server Management
Hardware Trouble shooting
Network Printer Installation & Management
Server Management
April 2010
To September 2011
ASSISTANT DATABASE & BILLING OFFICER
at NATIONAL MEDICAL CENTRE
Location :
Pakistan - Karachi
• Medical Billing
• Medical Coding
• Daily Reports
• Quality Assurance (Billing)
• Quality Assurance (Coding)
• Network Management
• Hardware & Software Troubleshooting
• Online Database Of Medical Billing Software
• Medical Coding
• Daily Reports
• Quality Assurance (Billing)
• Quality Assurance (Coding)
• Network Management
• Hardware & Software Troubleshooting
• Online Database Of Medical Billing Software
January 2008
To April 2010
SYSTEM ADMINISTRATOR
at ZAIQA FOODS INDUSTRIES
Location :
Other
• Server Implementation
• Backups & Restore
• Configuring & Management of Email Servers
• Maintaining Network Infrastructure
• Troubleshooting of all Hardware & Softwares
• Installing & Recover Windows
• Backups & Restore
• Configuring & Management of Email Servers
• Maintaining Network Infrastructure
• Troubleshooting of all Hardware & Softwares
• Installing & Recover Windows
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