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Tashfeen  Nabi, F&B Server

Tashfeen Nabi

F&B Server·EmEn Cafe

Pakistan

High school or equivalent, pre medical

Work experience

Total years of experience: 4 years, 5 months

F&B Server

January 2024 - Present

EmEn Cafe

Peshawar, Pakistan

January 2024 - Present

- Served customers and took food & beverage orders
- Provided excellent customer service in busy cafe environment
- Handled cash and billing at counter
- Maintained cleanliness of tables and dining area
- Worked in a team to ensure smooth operations

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

food and beverage server

February 2022 - Present

EmEn Cafe lslamabad

Peshawar, Pakistan

February 2022 - Present

- Managed floor operations and supervised F&B team
- Took customer orders and ensured quality service
- Handled billing, POS and cash management
- Resolved customer complaints and maintained standards

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Food Beverage Captain

February 2022 - Present

EM EN CAFE ISLAMABAD

Peshawar, Pakistan

February 2022 - Present

Supervised a team of 57 F&B staff including servers and baristas.
Managed daily cafe operations, customer service, and order management.
Handled cash, POS billing, and inventory control.
Resolved customer complaints and ensured high service standards.
Trained new staff on menu, service etiquette, and hygiene.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Other

Education

Model college chitral

February 2019

February 2019

High school or equivalent, pre medical

Pakistan

GPA (percentage): 69%

GPA (percentage): 69%

Model College Chitral

February 2019

February 2019

High school or equivalent, Model College Chitral

Pakistan

college

January 2019

January 2019

High school or equivalent, pre-eng

Pakistan

GPA (percentage): 69%

GPA (percentage): 69%

Skills

Customer Surveys

Expert

SALES

Intermediate

SERVER ADMINISTRATION

Intermediate

Customer Service

Expert

CASH HANDLING

Intermediate

INVENTORY CONTROL

Intermediate

OPERATIONS

Intermediate

ORDER MANAGEMENT

Intermediate

POINT OF SALE

Intermediate

TEAMWORK

Intermediate

Languages

English

Intermediate

Urdu

Expert

Arabic

Native Speaker