Operations Manager
Calypso Garments Trading LLC
Total years of experience :12 years, 11 Months
• Established operational objectives and work plans and delegated assignments to subordinate managers.
• Established project control procedures such as project forecasts and cash flow projections.
• Provided inspired leadership for the organization.
• Developed, Implemented and reviewed operational policies and procedure.
• Strengthened company's business by establishing strong relations with the biggest Malls developers of UAE.
• Worked directly with Managing Director, Brand Manager and Stores Supervisors to achieve targets.
• Supported workers communication with the Management.
• Developed and rolled out new policies.
• Recruited and hired team of 35 employees.
• Negotiated prices, terms of sales and service agreements.
• Developed and implemented value-added strategies for 5 stores to increase profitability.
• Set up and maintained global account management and reporting tools and processes.
• Assisted HR in Recruiting
• Made important policy, planning, and strategy decisions.
• Developed, implemented and reviewed operational policies and procedures.
• Assisted HR with recruiting.
• Oversee budgeting, reporting, planning, and auditing.
• Worked with senior stakeholders.
• Ensured all legal and regulatory documents are filed and monitored compliance with laws and regulations.
• Worked with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.
• Performed initial client assessment and analysis to begin research process.
• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
• Calendar management
• Analysed departmental documents for appropriate distribution and filing.
• Supported Chief Operating Officer with daily operational functions.